At a Glance
- Tasks: Maximise income collection for residential and non-residential care debt while managing complex cases.
- Company: Join the Adult Social Care team focused on supporting vulnerable individuals in the community.
- Benefits: Enjoy a competitive salary of £32,061 - £35,412 per annum with hybrid working options.
- Other info: The position is permanent, requiring 37 hours per week, with a closing date of 22nd June 2026.
- Why this job: This role offers the chance to make a real difference in the lives of vulnerable individuals.
- Qualifications: Candidates must have excellent communication, numeracy, and literacy skills, plus experience with vulnerable clients.
The predicted salary is between 35412 - 35412 £ per year.
Contract Type: Permanent
Hours: 37 per week
Salary: NJC Grade F SCP 19-24 £32,061 - £35,412 per annum
Closing Date: Monday 22nd June 2026 at 23:59
We are looking for an enthusiastic and highly motivated individual for this vacancy in Adult Social Care, where hybrid working is in operation. This role sits within the Social Care Benefits Team and focuses on maximising income collection for both residential and non‑residential care debt.
Responsibilities
- Maximise income collection for residential and non‑residential care debt.
- Deal with members of the public, particularly vulnerable individuals, in line with the council’s ‘firm but fair’ debt recovery approach.
- Communicate with clients in writing, over the telephone and face‑to‑face, demonstrating excellent communication, numeracy and literacy skills.
- Provide high‑quality customer service while managing complex cases involving clients receiving care services.
- Contribute to new initiatives and help meet future demands and challenges facing the service, adapting to a variety of work situations in a demanding environment.
Qualifications and Requirements
- Excellent communication, numeracy and literacy skills.
- Experience or ability to communicate with vulnerable members of the public.
- Ability to work independently and adapt to a demanding environment.
- Access to PSN services or networks.
- Successful completion of a Basic Disclosure check of unspent convictions (DBS).
- Satisfactory references, medical clearance, evidence of any essential qualifications and proof of legal working status as required by law.
Visa Sponsorship: At this point in time we are not able to offer a visa sponsorship in this role due to operational reasons.
Social Care Finance Specialist employer: Blackpool Council
Work in a dedicated Adult Social Care team that prioritises the well-being of vulnerable individuals. Enjoy hybrid working arrangements and a competitive salary package. The council is committed to adapting to future demands and challenges in social care services.
