Revenues Officer

Blackpool

Full Time

£28,598

Permanent

Expires 26/10/2025

About the Role

Contract – Permanent x2

Hours- 37 Per week

Salary- NJC Grade E £28,598 – £31,022 per annum

We\’re looking for a motivated and approachable individual to join our Recovery team as a Revenues Officer. This role is part of Blackpool and Fylde Councils\’ Shared Revenues and Benefits Service, and you will help administer and collect Council Tax and Business Rates – essential funding for local services.

You\’ll be helping customers understand their bills and set up payment plans, communicating with them by phone, email, and in person. Many of the people you\’ll speak to are facing financial challenges, so being calm, respectful, and professional is key.

We\’re looking for someone who\’s confident with IT, has a good eye for detail, and can manage their time well. If you\’ve worked with the public before – whether in retail, hospitality, or customer service – that\’s a bonus. Most importantly, we want someone who\’s eager to learn and ready to make a difference.

This is a great opportunity to build a career in local government, gain valuable experience, and be part of a supportive team that\’s committed to helping the community

to view the Job Description.

This post requires access to PSN (Public Services Network) services or networks and the successful post holder will be required to undertake a Basic Disclosure check of unspent convictions through Disclosure & Barring Service (DBS). This post is also subject to satisfactory references, medical clearance, evidence of any essential qualifications and proof of legal working in accordance with the Asylum and Immigration Act 1996.

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Employment could affect your benefits, find out more here. Turn2us Benefits Calculator.