Passenger Assistant (Casual)

Passenger Assistant (Casual)

Part-Time 25583 - 25583 £ / year (est.) No working from home possible
Blackpool Council

At a Glance

  • Tasks: Assist passengers with boarding and alighting, ensuring their safety and comfort.
  • Company: Join a supportive team dedicated to helping individuals with special needs.
  • Benefits: Competitive hourly wage, flexible hours, and potential for permanent positions.
  • Other info: Opportunity for career growth and a rewarding work environment.
  • Why this job: Make a real difference in people's lives while gaining valuable experience.
  • Qualifications: Good communication skills and a willingness to learn through training.

The predicted salary is between 25583 - 25583 £ per year.

Casual Passenger Assistant required for transport between home and day care establishments/schools/colleges. The role involves accompanying drivers in vehicles carrying passengers, some of whom may have special educational, complex health needs or mobility problems and may be transported in wheelchairs.

Responsibilities and Qualifications

  • Assist with the boarding and alighting of passengers, and secure wheelchairs ensuring correct restraints.
  • Ensure all passengers are transported safely and legally.
  • Work as part of a team with the driver, requiring excellent communication skills when dealing with face-to-face service users, parents/carers, and professionals.
  • Complete the Passenger Assistant Training course and satisfactorily complete a period of job shadowing.
  • Work over a split shift with an outgoing journey in the morning and a return journey in the afternoon.
  • Hours are split between 15 to 20 per week.
  • Pursue permanent positions from casual recruitment where applicable.

Legal and Safeguarding

We are committed to safeguarding and promoting the welfare of children and vulnerable adults. This post is subject to satisfactory reference history of at least two years, Disclosure & Barring Service (DBS) check, medical clearance, evidence of any essential qualifications and proof of Right to Work in the UK in accordance with the Asylum and Immigration Act 1996. This post is exempt from the Rehabilitation of Offenders Act and amendments to the exemptions order, which means that certain offences are 'protected' and do not need to be disclosed. Guidance on filtering offences can be found at GOV.UK.

Passenger Assistant (Casual) employer: Blackpool Council

As a Casual Passenger Assistant, you will join a supportive and inclusive team dedicated to ensuring the safe transport of passengers with diverse needs. Our commitment to employee growth is evident through training opportunities and the potential for permanent positions, all within a work culture that values communication and teamwork. Located in a community-focused environment, we offer flexible hours that allow for a rewarding balance between work and personal life.

Blackpool Council

Contact Details:

Blackpool Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Passenger Assistant (Casual)

Tip Number 1

Get to know the company! Research their values and mission. When you show up for an interview, drop in some knowledge about what they do and how you can contribute. It’ll impress them and show you’re genuinely interested.

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you’ll feel when it’s time to shine.

Tip Number 3

Dress the part! Even though it’s a casual role, looking smart can make a big difference. It shows you respect the opportunity and are ready to take on the responsibility of being a Passenger Assistant.

Tip Number 4

Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.

We think you need these skills to ace Passenger Assistant (Casual)

Communication Skills
Teamwork
Safety Awareness
Customer Service
Problem-Solving Skills
Attention to Detail
Compassion

Some tips for your application 🫡

Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role of a Passenger Assistant and how you can contribute to our team.

Tailor Your Application:Don’t just send a generic application! We love it when candidates personalise their applications to highlight relevant experience and skills. Show us how your background fits with the responsibilities outlined in the job description.

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.

Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!

How to prepare for a job interview at Blackpool Council

Know Your Role

Make sure you understand the responsibilities of a Passenger Assistant. Familiarise yourself with the tasks involved, such as assisting passengers with mobility needs and ensuring their safety during transport. This will help you answer questions confidently and show that you're genuinely interested in the role.

Showcase Your Communication Skills

Since this job requires excellent communication with passengers, parents, and professionals, think of examples from your past experiences where you've demonstrated these skills. Be ready to discuss how you handle difficult situations or communicate effectively with diverse groups.

Highlight Teamwork Experience

Working closely with drivers means being a team player is crucial. Prepare to share instances where you've successfully collaborated with others, especially in challenging environments. This will illustrate your ability to work well in a team setting.

Prepare for Safeguarding Questions

Given the nature of the role, be prepared to discuss safeguarding and welfare practices. Brush up on relevant policies and be ready to explain how you would ensure the safety of vulnerable passengers. This shows that you take the responsibility seriously and are committed to their well-being.