At a Glance
- Tasks: Ensure pool safety, provide excellent customer service, and maintain a clean facility.
- Company: Join the vibrant team at Blackpool Services and Council.
- Benefits: Competitive salary, flexible hours, and a fun work environment.
- Other info: Great opportunity for personal growth and community engagement.
- Why this job: Make a splash in your career while helping others enjoy their leisure time.
- Qualifications: Lifeguarding qualifications and strong communication skills required.
The predicted salary is between 25583 - 25989 £ per year.
Contract - Permanent
Hours - 30hrs
Salary - NC Grade C SCP 5 - 6 £25,583-£25,989 per annum
Closing Date - 5th June 2026 at 23.59pm
Responsibilities
- Responsible for pool discipline and constant vigilance of bather's activities.
- Keep up to date knowledge of the facilities programme and requirements of a multi-use facility.
- Ensure knowledge of products, sales procedures and activities are up to date.
- Maintain training hours in accordance with National Pool Lifeguard Qualification (NPLQ) guidelines, and maintain the NPLQ qualification.
- Be well presented at all times with clean uniform, neat and tidy appearance.
- Provide excellent standards of customer service and follow staff pledge.
- Complete membership show rounds as and when necessary to sign up new members and positively reflect Blackpool Services and Council.
- Ensure all equipment is safe for use, available and set out for the customer, completing accurately all paperwork required daily.
- Ensure throughout the day that cleaning and inspection processes are followed and the facility is maintained to a safe and clean level.
- Implement and supervise measures devised by the Leisure Operations Manager, Senior Duty Officer, Duty Officer, Assistant Duty Officer, maintaining the security of the premises.
Qualifications & Requirements
- Good communication and customer service skills.
- Relevant qualifications in lifeguarding and pool safety.
- Evidence of at least two years satisfactory reference history.
- Disclosure & Barring Service (DBS) check, medical clearance, Right to Work in the UK.
- Commitment to safeguarding and welfare of children/vulnerable adults.
This post is subject to satisfactory reference history of at least two years, Disclosure & Barring Service (DBS) check, medical clearance, evidence of any essential qualifications and proof of Right to Work in the UK in accordance with the Asylum and Immigration Act 1996. This post is exempt from the Rehabilitation of Offenders Act and amendments to the exemptions order, which mean that certain offences are ‘protected’ and do not need to be disclosed; guidance on the filtering of offences can be found at the relevant government resource.
Leisure Assistant employer: Blackpool Council
As a Leisure Assistant with Blackpool Services, you will be part of a dynamic team dedicated to providing exceptional customer service in a vibrant multi-use facility. Our commitment to employee growth is reflected in ongoing training opportunities, including maintaining your National Pool Lifeguard Qualification, while our supportive work culture fosters collaboration and a strong sense of community. Located in the heart of Blackpool, you'll enjoy a fulfilling role that not only prioritises safety and cleanliness but also allows you to make a positive impact on the lives of our visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Assistant
✨Tip Number 1
Get to know the facility! Before your interview, take a stroll around the leisure centre and familiarise yourself with the layout and services. This will help you speak confidently about how you can contribute to maintaining a safe and enjoyable environment for all.
✨Tip Number 2
Show off your customer service skills! During interviews or networking events, share specific examples of how you've provided excellent service in the past. Remember, it's all about making a positive impression and showing that you can reflect the values of Blackpool Services.
✨Tip Number 3
Stay updated on lifeguarding practices! Brush up on your knowledge of pool safety and lifeguard protocols. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to maintaining high standards.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. This way, you’ll have access to all the latest updates and opportunities, plus it shows your enthusiasm for joining our team!
We think you need these skills to ace Leisure Assistant
Some tips for your application 🫡
Show Your Passion for Leisure:When writing your application, let your enthusiasm for leisure and customer service shine through. We want to see that you genuinely care about creating a safe and enjoyable environment for everyone.
Highlight Relevant Experience:Make sure to mention any previous roles or experiences that relate to lifeguarding, pool safety, or customer service. We love seeing how your background aligns with the responsibilities of a Leisure Assistant.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your qualifications and skills are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Blackpool Council
✨Know Your Stuff
Make sure you’re up to date with the latest pool safety regulations and the National Pool Lifeguard Qualification (NPLQ) guidelines. Brush up on the facilities programme and be ready to discuss how you can contribute to maintaining a safe and enjoyable environment for all users.
✨Show Off Your Customer Service Skills
As a Leisure Assistant, excellent customer service is key. Prepare examples of how you've provided outstanding service in the past. Think about situations where you’ve gone above and beyond to help someone, as this will show your commitment to creating a positive experience for all visitors.
✨Dress to Impress
First impressions matter! Ensure you arrive in a clean and tidy outfit that reflects the professional standards expected in a leisure facility. A neat appearance shows that you take pride in your role and are serious about maintaining the high standards of the organisation.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle real-life scenarios, such as dealing with difficult customers or ensuring safety during busy periods. Think through your responses and consider how you would implement safety measures or manage pool discipline effectively.
