At a Glance
- Tasks: Maximise income collection for care debt and provide excellent customer service.
- Company: Join a supportive council team focused on adult social care.
- Benefits: Competitive salary, hybrid working, and opportunities for personal growth.
- Other info: Dynamic role with a focus on adapting to new challenges.
- Why this job: Make a real difference in the lives of vulnerable individuals while developing your skills.
- Qualifications: Strong communication skills and ability to work independently.
The predicted salary is between 35412 - 35412 £ per year.
Contract Type: Permanent
Hours: 37 per week
Salary: NJC Grade F SCP 19-24 £32,061 - £35,412 per annum
Closing Date: Monday 22nd June 2026 at 23:59
We are looking for an enthusiastic and highly motivated individual for this vacancy in Adult Social Care, where hybrid working is in operation. This role sits within the Social Care Benefits Team and focuses on maximising income collection for both residential and non‑residential care debt.
Responsibilities
- Maximise income collection for residential and non‑residential care debt.
- Deal with members of the public, particularly vulnerable individuals, in line with the council’s ‘firm but fair’ debt recovery approach.
- Communicate with clients in writing, over the telephone and face‑to‑face, demonstrating excellent communication, numeracy and literacy skills.
- Provide high‑quality customer service while managing complex cases involving clients receiving care services.
- Contribute to new initiatives and help meet future demands and challenges facing the service, adapting to a variety of work situations in a demanding environment.
Qualifications and Requirements
- Excellent communication, numeracy and literacy skills.
- Experience or ability to communicate with vulnerable members of the public.
- Ability to work independently and adapt to a demanding environment.
- Access to PSN services or networks.
- Successful completion of a Basic Disclosure check of unspent convictions (DBS).
- Satisfactory references, medical clearance, evidence of any essential qualifications and proof of legal working status as required by law.
Visa Sponsorship: At this point in time we are not able to offer a visa sponsorship in this role due to operational reasons.
Social Care Finance Specialist in Burnley employer: Blackpool Council
As a leading employer in the Adult Social Care sector, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional development. Our hybrid working model offers flexibility, while our commitment to maximising income collection for vulnerable individuals ensures that your role will be both meaningful and impactful. Join us to contribute to innovative initiatives and grow within a team dedicated to making a difference in the community.
