At a Glance
- Tasks: Support our 24/7 Alarm Receiving Centre with admin tasks and customer interactions.
- Company: Join Vitaline, a leader in Assistive Technology for independent living.
- Benefits: Permanent contract with competitive salary and flexible hours.
- Other info: Full training provided; great opportunity for personal growth.
- Why this job: Make a difference in people's lives while developing your admin skills.
- Qualifications: Experience in administration and strong ICT skills are preferred.
The predicted salary is between 25583 - 25989 £ per year.
Contract Type: Permanent x2
Hours: 20 or 37 hours per week
Salary: NJC Grade C SCP 5-6 £25,583 - £25,989 pro rata per annum
Closing Date: Thursday 4th June 2026 at 23:59
An exciting opportunity has become available to join Vitaline who are a 24/7 ARC (Alarm Receiving Centre) providing customers with a wide range of Assistive Technology to support independent living. We are looking for a personable and enthusiastic individual to apply for the position.
Successful applicants will be able to liaise with other staff, partners, customers and potential customers both face to face and by phone. They will also have a good understanding of ICT packages including Word, Outlook and Excel. Full training is provided on all systems; however, previous experience in a customer facing or administrative role is desirable.
You will be supporting the ARC with specific admin functions including the collation of statistical information and contacting service users for numerous reasons, for example following a fall and reviewing personal data.
The ideal candidate will have some experience of administration work and will have a courteous and professional approach. They will also demonstrate excellent interpersonal skills and have a positive and enthusiastic attitude within the workplace.
At this point in time we are not able to offer a Visa sponsorship in this role due to operational reasons. We are committed to safeguarding and promoting the welfare of children/vulnerable adults. This post is subject to satisfactory reference history of at least two years, Disclosure & Barring Service (DBS) check, medical clearance, evidence of any essential qualifications and proof of Right to Work in the UK in accordance with the Asylum and Immigration Act 1996.
This post is exempt from the Rehabilitation of Offenders Act and amendments to the exemptions order, which mean that certain offences are 'protected' and do not need to be disclosed.
Administrator (Vitaline Control Room) employer: Blackpool Council
Vitaline is an exceptional employer that prioritises the well-being and professional development of its staff. With a supportive work culture and comprehensive training provided, employees are empowered to thrive in their roles while contributing to meaningful services that enhance independent living for customers. Located within a dynamic 24/7 Alarm Receiving Centre, team members enjoy flexible working hours and the opportunity to make a real difference in the lives of vulnerable individuals.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator (Vitaline Control Room)
✨Tip Number 1
Get to know the company! Research Vitaline and their mission. When you understand what they stand for, you can tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves liaising with customers and staff, make sure you can express yourself clearly and confidently. Role-play common scenarios with a friend to boost your confidence!
✨Tip Number 3
Be proactive! If you get the chance, reach out to current employees on LinkedIn or other platforms. Ask them about their experiences at Vitaline. This not only shows your enthusiasm but can also give you insider tips for your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Administrator (Vitaline Control Room)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Administrator role. Highlight your relevant experience in customer service and administration, and show us how your skills align with what we're looking for at Vitaline.
Show Off Your ICT Skills:Since we value proficiency in ICT packages like Word, Outlook, and Excel, don’t forget to mention any specific projects or tasks where you’ve used these tools. We want to see how tech-savvy you are!
Be Personable and Enthusiastic:We’re looking for someone who can connect with our customers and colleagues. Use your application to convey your positive attitude and interpersonal skills. A friendly tone can go a long way!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Blackpool Council
✨Know Your Role
Make sure you understand the responsibilities of an Administrator in a 24/7 Alarm Receiving Centre. Familiarise yourself with the specific tasks mentioned in the job description, like liaising with customers and handling statistical information. This will help you demonstrate your enthusiasm and suitability for the role.
✨Show Off Your Interpersonal Skills
Since this role requires excellent interpersonal skills, think of examples from your past experiences where you've successfully communicated with customers or colleagues. Be ready to share these stories during the interview to showcase your personable nature and professional approach.
✨Brush Up on ICT Skills
As the job mentions a good understanding of ICT packages like Word, Outlook, and Excel, make sure you're comfortable using these tools. You might be asked about your experience with them, so consider preparing a few examples of how you've used these applications in previous roles.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, or the team you'll be working with. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
