At a Glance
- Tasks: Support a 24/7 Alarm Receiving Centre with admin tasks and customer interactions.
- Company: Join Vitaline, a leader in Assistive Technology for independent living.
- Benefits: Competitive salary, flexible hours, and full training provided.
- Other info: Dynamic team environment with a focus on safeguarding and welfare.
- Why this job: Make a difference by helping others while developing your admin skills.
- Qualifications: Experience in admin or customer-facing roles is a plus.
The predicted salary is between 25583 - 25989 £ per year.
Contract Type: Permanent x2
Hours: 20 or 37 hours per week
Salary: NJC Grade C SCP 5-6 £25,583 - £25,989 pro rata per annum
Closing Date: Thursday 4th June 2026 at 23:59
An exciting opportunity has become available to join Vitaline who are a 24/7 ARC (Alarm Receiving Centre) providing customers with a wide range of Assistive Technology to support independent living. We are looking for a personable and enthusiastic individual to apply for the position.
Successful applicants will be able to liaise with other staff, partners, customers and potential customers both face to face and by phone. Successful applicants will also have a good understanding of ICT packages including Word, Outlook and Excel. Full training is provided on all systems, however previous experience in a customer facing or administrative role is desirable.
You will be supporting the ARC with specific admin functions including the collation of statistical information and contacting service users for numerous reasons for example following a fall and reviewing personal data.
The ideal candidate will have some experience of administration work and will have a courteous and professional approach. They will also demonstrate excellent interpersonal skills and have a positive and enthusiastic attitude within the workplace.
At this point in time we are not able to offer a Visa sponsorship in this role due to operational reasons. We are committed to safeguarding and promoting the welfare of children/vulnerable adults. This post is subject to satisfactory reference history of at least two years, Disclosure & Barring Service (DBS) check, medical clearance, evidence of any essential qualifications and proof of Right to Work in the UK in accordance with the Asylum and Immigration Act 1996. This post is exempt from the Rehabilitation of Offenders Act and amendments to the exemptions order, which mean that certain offences are 'protected' and do not need to be disclosed.
Administrative Assistant – 24/7 ARC Support employer: Blackpool Council
Vitaline is an exceptional employer, offering a supportive and dynamic work environment where employees can thrive. With a commitment to professional development, we provide comprehensive training and opportunities for growth within our 24/7 Alarm Receiving Centre, ensuring that our team members are well-equipped to make a meaningful impact in the lives of our customers. Our culture prioritises collaboration and respect, making it an ideal place for those looking to contribute positively while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant – 24/7 ARC Support
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vitaline and their services. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills, especially in administration and customer service, align with what they’re looking for.
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. They’re looking for someone personable and enthusiastic, so don’t be afraid to show your positive attitude and interpersonal skills.
✨Tip Number 4
Follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Administrative Assistant – 24/7 ARC Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrative Assistant role. Highlight any relevant experience in customer service or administration, and don’t forget to mention your ICT skills with Word, Outlook, and Excel!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and how your interpersonal skills make you a great fit for our team at Vitaline.
Be Clear and Concise:When filling out your application, keep your language clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point about your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our 24/7 ARC.
How to prepare for a job interview at Blackpool Council
✨Know Your Role
Make sure you understand the key responsibilities of an Administrative Assistant in a 24/7 ARC. Familiarise yourself with the specific tasks mentioned in the job description, like liaising with customers and handling statistical information. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your Interpersonal Skills
Since this role requires excellent interpersonal skills, think of examples from your past experiences where you've successfully communicated with customers or colleagues. Be ready to share how you handled challenging situations with a courteous and professional approach.
✨Brush Up on ICT Skills
As the job mentions a good understanding of ICT packages like Word, Outlook, and Excel, make sure you're comfortable using these tools. You might be asked about your experience with them, so consider preparing a few examples of how you've used these applications in previous roles.
✨Be Enthusiastic and Positive
Vitaline is looking for someone with a positive attitude, so let your enthusiasm shine through during the interview. Share why you're excited about the opportunity to support independent living and how you can contribute to the team’s success.
