Neighbourhood & Community Housing Officer in Burnley
Neighbourhood & Community Housing Officer

Neighbourhood & Community Housing Officer in Burnley

Burnley Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide holistic housing management and engage with the community through walkabouts.
  • Company: Community-focused housing organisation dedicated to improving residents' lives.
  • Benefits: Permanent position with opportunities for personal growth and community impact.
  • Why this job: Make a real difference in people's lives while supporting vulnerable individuals.
  • Qualifications: Strong communication skills and customer service experience required.
  • Other info: Join a passionate team committed to high living standards for all residents.

The predicted salary is between 30000 - 42000 £ per year.

A community-focused housing organization in the UK seeks a Neighbourhood Officer for a permanent position. Responsibilities include providing a holistic housing management service, conducting community walkabouts, and managing neighbourhood-related tasks.

The ideal candidate will possess strong communication skills, experience in customer service, and a commitment to supporting vulnerable individuals. Applications are welcomed from empathetic individuals ready to engage with their communities, ensuring high standards of living for residents.

Neighbourhood & Community Housing Officer in Burnley employer: Blackpool Coastal Housing

As a community-focused housing organisation, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Our Neighbourhood & Community Housing Officers play a vital role in enhancing the quality of life for residents, and we offer comprehensive training, mentorship opportunities, and a collaborative environment that empowers staff to make a meaningful impact in their communities.
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Contact Detail:

Blackpool Coastal Housing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Neighbourhood & Community Housing Officer in Burnley

✨Tip Number 1

Get to know the community you're applying to work in! Research local issues and engage with residents on social media. This shows your commitment and helps you connect during interviews.

✨Tip Number 2

Practice your communication skills! Role-play common interview questions with a friend or family member. Being able to articulate your thoughts clearly is key, especially in a community-focused role.

✨Tip Number 3

Showcase your customer service experience! Think of specific examples where you've helped others, especially vulnerable individuals. This will highlight your empathy and suitability for the role.

✨Tip Number 4

Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our community-focused team!

We think you need these skills to ace Neighbourhood & Community Housing Officer in Burnley

Communication Skills
Customer Service Experience
Empathy
Community Engagement
Holistic Housing Management
Problem-Solving Skills
Attention to Detail
Commitment to Supporting Vulnerable Individuals

Some tips for your application 🫡

Show Your Community Spirit: When writing your application, let us see your passion for community engagement. Share any relevant experiences where you've made a positive impact in your neighbourhood or supported vulnerable individuals.

Highlight Your Communication Skills: Strong communication is key for this role. Make sure to showcase your ability to connect with people, whether through customer service roles or community projects. We want to know how you can effectively engage with residents.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific responsibilities and values mentioned in the job description. This shows us you’re genuinely interested in the position.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our organisation!

How to prepare for a job interview at Blackpool Coastal Housing

✨Know Your Community

Before the interview, take some time to research the community you'll be serving. Understand its demographics, challenges, and strengths. This will help you demonstrate your commitment to supporting vulnerable individuals and show that you're genuinely interested in making a positive impact.

✨Showcase Your Communication Skills

As a Neighbourhood Officer, strong communication is key. Prepare examples from your past experiences where you've effectively communicated with diverse groups. Think about times when you resolved conflicts or provided excellent customer service, as these will highlight your ability to engage with residents.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and empathy. Practice responses to situations like handling complaints or supporting a resident in crisis. This will help you articulate your approach to managing neighbourhood-related tasks and demonstrate your holistic housing management skills.

✨Ask Thoughtful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the organisation's initiatives for community engagement or how they measure success in their housing services. This shows your enthusiasm for the role and your desire to contribute positively to the community.

Neighbourhood & Community Housing Officer in Burnley
Blackpool Coastal Housing
Location: Burnley

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