Casework Specialist

Casework Specialist

Ormskirk Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead HR casework, manage a team, and ensure compliant employee relations.
  • Company: Join Blackpool and The Fylde College, a certified Great Place To Work.
  • Benefits: Enjoy 38 days leave, competitive pensions, and extensive wellbeing support.
  • Why this job: Make a real impact on employee relations in a collaborative environment.
  • Qualifications: Experience in HR casework and knowledge of employment law required.
  • Other info: Apply early as the vacancy may close once enough applications are received.

The predicted salary is between 36000 - 60000 £ per year.

Job Advert

The Role

Blackpool and The Fylde College (B&FC) is seeking an experienced and proactive Casework Specialist to join our People and Payroll team on a maternity cover basis. This is a fantastic opportunity to lead the HR casework function, managing a team of People Business Partners while ensuring high-quality, consistent, and legally compliant employee relations support across the College.

Your Responsibilities Will Include

As the lead for the HR casework function, you will play a vital role in ensuring fair, consistent, and compliant outcomes while supporting the College’s people strategy. Your main duties will involve:

  • Leading on complex or high-risk casework, ensuring timely, fair, and legally compliant resolution.
  • Providing leadership, coaching, and performance management to the People Business Partner team.
  • Offering expert advice on employment law, B&FC policies, and best practice people management.
  • Reviewing, developing, and implementing people policies in line with legislation and ACAS guidance.
  • Analysing casework trends, producing reports, and driving continuous improvement.
  • Supporting organisational change initiatives and delivering training to upskill managers in handling employee relations.

Why Join Us?

This role offers an exciting opportunity to make a real impact by shaping employee relations practices and supporting positive outcomes across B&FC. You will be part of a collaborative and forward-thinking team, working closely with leaders to influence strategy and foster a positive employee experience.

Interested? Apply Early!

We may close this vacancy early if we receive sufficient applications, so if this role excites you, please submit your application as soon as possible!

Rewards and Benefits

Blackpool and The Fylde College is proud to be Great Place To Work Certified

  • Enhanced leave allowance of 38 days (full-time equivalent), inclusive of bank holidays
  • Opportunity to purchase additional annual leave
  • Competitive pension scheme:
  • Teachers’ Pension Scheme (TPS) – 28.68% employer contribution
  • Local Government Pension Scheme (LGPS) – 15.4% employer contribution
  • Extensive professional development opportunities for all, with B&FC investing circa. £1.8m annually in colleague development and professional qualifications
  • Agile working opportunities
  • Enhanced Family friendly policies
  • Extensive wellbeing provision including:
    • Access to funded Employee Assistance Programme (EAP) available 24/7, 365 days a year
    • Occupational Health
    • FREE Flu Vouchers for those not entitled through the NHS
    • FREE eye tests
    • Dedicated Wellbeing Hub with resources for emotional, physical, financial, and social wellbeing
    • FREE healthy breakfast
    • Sports facilities including fully equipped gym and discounted memberships
    • Health and beauty salon
    • Trim Trails on Campus (guided routes for walks)
  • Onsite food outlets and Starbucks at subsidised rates
  • FREE car parking
  • Car lease scheme
  • Cycle to work scheme
  • Onsite kids ‘Sports Camp’ during selected half-term breaks
  • B&FC is committed to promoting Equality, Diversity & Inclusion in all resourcing practices. Please email jobs@blackpool.ac.uk if specific adjustments are needed to support your application and selection process.

    B&FC is dedicated to safeguarding and the welfare of all learners, and employment is subject to an Enhanced DBS Check. Further information on DBS can be found here. Guidance on spent convictions under the Rehabilitation of Offenders Act can be found on the Ministry of Justice website.

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    Casework Specialist employer: Blackpool and The Fylde College

    Blackpool and The Fylde College (B&FC) is an exceptional employer, offering a supportive and collaborative work environment where you can truly make a difference in shaping employee relations practices. With a strong commitment to professional development, generous leave allowances, and extensive wellbeing provisions, B&FC ensures that its employees are valued and supported both personally and professionally. Join us in a role that not only allows for career growth but also contributes to fostering a positive employee experience across the College.
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    Contact Detail:

    Blackpool and The Fylde College Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Casework Specialist

    ✨Tip Number 1

    Familiarise yourself with the latest employment law and B&FC policies. This knowledge will not only help you in interviews but also demonstrate your commitment to ensuring compliance and fair practices in HR casework.

    ✨Tip Number 2

    Showcase your leadership skills by preparing examples of how you've successfully managed teams or led complex casework in the past. Highlighting these experiences will make you stand out as a proactive candidate.

    ✨Tip Number 3

    Research current trends in employee relations and casework management. Being able to discuss these trends during your interview will show that you're not only knowledgeable but also forward-thinking, which aligns with B&FC's values.

    ✨Tip Number 4

    Prepare to discuss how you would support organisational change initiatives. Think about specific strategies or training methods you could implement to upskill managers in handling employee relations effectively.

    We think you need these skills to ace Casework Specialist

    Expertise in Employment Law
    Leadership and Team Management
    Coaching and Performance Management
    Policy Development and Implementation
    Analytical Skills
    Report Writing
    Understanding of ACAS Guidance
    Conflict Resolution
    Change Management
    Training and Development
    Communication Skills
    Attention to Detail
    Problem-Solving Skills
    Ability to Handle Complex Casework

    Some tips for your application 🫡

    Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Casework Specialist position. Highlight key skills and experiences that align with the role.

    Tailor Your CV: Customise your CV to reflect your relevant experience in HR casework, leadership, and employee relations. Use specific examples that demonstrate your ability to manage complex cases and lead a team.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organisation. Mention how your background aligns with B&FC's values and how you can contribute to their people strategy.

    Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Blackpool and The Fylde College

    ✨Understand the Role

    Make sure you thoroughly understand the responsibilities of a Casework Specialist. Familiarise yourself with HR casework functions, employee relations, and the specific challenges faced by Blackpool and The Fylde College.

    ✨Showcase Your Leadership Skills

    As this role involves leading a team, be prepared to discuss your leadership style and experiences. Share examples of how you've successfully managed teams and resolved complex casework in the past.

    ✨Be Prepared for Legal Questions

    Since the role requires expert advice on employment law, brush up on relevant legislation and ACAS guidance. Be ready to answer questions about how you would handle specific legal scenarios in the workplace.

    ✨Demonstrate Continuous Improvement Mindset

    The college values continuous improvement, so think of examples where you've analysed trends or implemented changes that enhanced processes. Highlight your ability to drive improvements in employee relations practices.

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