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For Companies At a Glance
- Tasks: Deliver IT infrastructure changes and resolve incidents while ensuring top-notch service quality.
- Company: Join the innovative IT team at Blackpool and The Fylde College.
- Benefits: Enjoy 38 days leave, competitive pension, and extensive professional development opportunities.
- Why this job: Make a real impact on digital transformation projects and enhance your tech skills.
- Qualifications: Proactive problem-solving skills and experience in IT infrastructure management.
- Other info: Dynamic work environment with a strong focus on wellbeing and career growth.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Blackpool and The Fylde College (B&FC) is seeking a skilled and proactive IT Infrastructure Engineer (Transformation) to join our IT Services team on a fixed term basis. This pivotal role focuses on delivering planned change, supporting project delivery, and resolving escalated infrastructure incidents while ensuring exceptional service quality across the College.
Your Responsibilities
- Deliver planned changes, transformation activities, and project-related infrastructure work within agreed timeframes and scopes.
- Provide timely, effective troubleshooting, diagnostics, and resolution of escalated infrastructure incidents, problems, and service requests.
- Ensure adherence to SLAs and KPIs, escalating or intervening where required to maintain service excellence.
- Maintain up‐to‐date and accurate technical documentation, asset records, and change management information.
- Monitor and manage the infrastructure environment proactively using automated tools, ensuring patch compliance, vulnerability remediation, and strong security practices.
- Act as an escalation point for junior colleagues and contribute your expertise to IT projects and operational reporting.
- Identify and recommend continuous improvements based on industry best practice and emerging standards.
Why Join Us?
Be part of a dynamic, forward‐thinking IT team that values innovation, collaboration, and professional development. You will work on impactful transformation projects, enhance your technical expertise, and contribute directly to the improvement of our digital infrastructure and services.
How we support you
At Blackpool and The Fylde College, we are committed to creating an inclusive and supportive recruitment process. If you require any adjustments to take part in our selection process, please let the hiring manager or People Team know before your interview so we can make sure you have the support you need to perform at your best.
Please note that a full application must be submitted in order to apply for this role, as CVs alone cannot be accepted.
Rewards and Benefits
- Enhanced leave allowance of 38 days (full-time equivalent), inclusive of bank holidays.
- Opportunity to purchase additional annual leave.
- Competitive pension scheme: Teachers' Pension Scheme (TPS) - 28.68% employer contribution; Local Government Pension Scheme (LGPS) - 15.4% employer contribution.
- Extensive professional development opportunities for all, with B&FC investing circa £1.8m annually in colleague development and professional qualifications.
- Agile working opportunities.
- Internal Coaching Service.
- Enhanced Family friendly policies.
- Extensive wellbeing provision including access to funded Employee Assistance Programme (EAP) available 24/7, 365 days a year.
- Occupational Health.
- FREE Flu Vouchers for those not entitled through the NHS.
- FREE eye tests.
- Dedicated Wellbeing Hub available to all colleagues containing resources relating to emotional, physical, financial and social wellbeing.
- FREE healthy breakfast.
- Sports facilities including fully equipped gym and discounted memberships.
- Health and beauty salon.
- Trim Trails on Campus (guided routes for walks).
- Onsite food outlets and Starbucks at subsidised rates.
- FREE car parking.
- Car lease scheme.
- Cycle to work scheme.
- Onsite kids 'Sports Camp' 8am – 5pm during selected half-term breaks.
Our Safeguarding Responsibilities
B&FC is committed to safeguarding and promoting the welfare of all learners and expects all colleagues to share in this commitment. All colleagues are required to complete safeguarding training and uphold the College's policies and procedures to ensure a safe and supportive environment for learners.
All roles at B&FC are exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended), and employment is subject to a range of pre-employment checks including an Enhanced Disclosure and Barring Service (DBS) check, verification of qualifications and references, and the right to work in the UK.
IT Infrastructure Engineer (Transformation) in Burnley employer: Blackpool and The Fylde College
Contact Detail:
Blackpool and The Fylde College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Engineer (Transformation) in Burnley
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at Blackpool and The Fylde College. A friendly chat can sometimes lead to insider info about the role or even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding the latest trends in IT infrastructure. We want you to shine when discussing how you can contribute to transformation projects!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Be ready to share examples of how you've tackled infrastructure incidents in the past. This will demonstrate your ability to handle challenges effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their applications!
We think you need these skills to ace IT Infrastructure Engineer (Transformation) in Burnley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the IT Infrastructure Engineer role. We want to see how you can contribute to our transformation projects!
Showcase Your Problem-Solving Skills: In your written application, share examples of how you've tackled infrastructure incidents or challenges in the past. We love seeing proactive problem solvers who can think on their feet!
Keep It Clear and Concise: While we appreciate detail, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points if it helps convey your message better.
Apply Through Our Website: Don’t forget to submit your full application through our website! Remember, CVs alone won’t cut it, so make sure you include all the necessary information to stand out.
How to prepare for a job interview at Blackpool and The Fylde College
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest infrastructure technologies and tools relevant to the role. Brush up on your knowledge of automated monitoring tools, patch compliance, and security practices, as these will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully resolved escalated infrastructure incidents. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your troubleshooting abilities.
✨Understand the College's Vision
Familiarise yourself with Blackpool and The Fylde College’s mission and values. Be ready to explain how your skills and experiences align with their goals, especially regarding transformation projects and service excellence.
✨Ask Insightful Questions
Prepare thoughtful questions about the IT Services team and ongoing projects. This shows your genuine interest in the role and helps you gauge if the college is the right fit for you. Consider asking about their approach to continuous improvement and professional development opportunities.