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- Tasks: Support students and processes by managing data, fees, and events.
- Company: Join Blackpool and The Fylde College, a supportive and collaborative environment.
- Benefits: Enjoy 38 days leave, competitive pension, and extensive wellbeing support.
- Other info: Agile working options and professional development opportunities available.
- Why this job: Make a real impact on student success while developing your skills.
- Qualifications: Attention to detail and strong customer service skills required.
The predicted salary is between 30000 - 42000 £ per year.
Overview
The Role: Blackpool and The Fylde College (B&FC) is looking for an Administration Officer to join our Student Admin team, providing vital support across a wide range of student and business processes. You will play a key part in ensuring accurate records, compliance, and excellent customer service to support both our students and the College’s funding requirements.
Responsibilities
- Accurately inputting, maintaining, and validating student data relating to applications, enrolments, funding, attendance, and completions.
- Processing tuition fees, financial payments, and Student Support Fund applications in line with policies and regulations.
- Monitoring and reporting on student attendance, retention, and withdrawals to provide accurate management information.
- Maintaining student records to ensure compliance with GDPR, College procedures, and external audit requirements.
- Supporting enrolment, examinations, open days, and other key College events.
- Delivering excellent customer service by handling enquiries from students, staff, and external stakeholders.
Why Join Us?
At B&FC, you’ll be part of a collaborative and supportive team, where your work directly contributes to both student achievement and the College’s overall success. This is an exciting opportunity to develop your skills in a fast-paced and dynamic environment while making a real impact.
Interested? Apply Early!
We may close this vacancy early if we receive high interest—so don’t miss out! Apply today and help us deliver excellence through our Student Admin services.
Rewards and Benefits
- Blackpool and The Fylde College is proud to be Great Place To Work Certified
- Enhanced leave allowance of 38 days (full-time equivalent), inclusive of bank holidays
- Opportunity to purchase additional annual leave
- Competitive pension scheme:
- Teachers’ Pension Scheme (TPS) – 28.68% employer contribution
- Local Government Pension Scheme (LGPS) – 15.4% employer contribution
- Extensive professional development opportunities for all, with B&FC choosing to invest circa £1.8m annually in colleague development and professional qualifications
- Agile working opportunities
- Enhanced Family friendly policies
- Extensive wellbeing provision including, but not limited to:
- Access to funded Employee Assistance Programme (EAP) available 24/7, 365 days a year
- Occupational Health
- FREE Flu Vouchers for those not entitled through the NHS
- FREE eye tests
- Dedicated Wellbeing Hub available to all colleagues containing rich and varied content with resources relating to emotional, physical, financial and social wellbeing
- FREE healthy breakfast
- Sports facilities including fully equipped gym and discounted memberships
- Health and beauty salon
- Trim Trails on Campus (guided routes for walks)
- Onsite food outlets and Starbucks at subsidised rates
- FREE car parking
- Car lease scheme
- Cycle to work scheme
- Onsite kids ‘Sports Camp’ 8am – 5pm during selected half-term breaks
- Note: Some benefits may be subject to eligibility and terms.
B&FC is committed to the promotion of Equality, Diversity & Inclusion in all resourcing practices. Please email jobs@blackpool.ac.uk should a specific adjustment be required to support in the application and selection process.
B&FC is dedicated to safeguarding and the promotion of the welfare of all learners, and expects all colleagues to share in this commitment. As such, employment at B&FC is subject to an Enhanced DBS Check via the Disclosure and Barring Service. For further information on DBS, please click here.
The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website. Check whether your conviction or caution is spent by visiting Disclosure Calculator.
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Administration Officer employer: Blackpool and The Fylde College
Contact Detail:
Blackpool and The Fylde College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at B&FC on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching common questions for Administration Officer roles. We recommend practising your answers with a friend or in front of the mirror to build confidence and clarity.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for someone. This will demonstrate your commitment to excellent service, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at B&FC.
We think you need these skills to ace Administration Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administration Officer role. Highlight your relevant experience in student administration, data management, and customer service to show us you’re the perfect fit!
Showcase Your Skills: Don’t forget to mention any specific skills that align with the job description, like attention to detail or experience with compliance. We want to see how you can contribute to our team and support our students effectively.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Early!: We might close this vacancy early if we get a lot of interest, so don’t wait! Head over to our website and submit your application as soon as you can to ensure you don’t miss out on this exciting opportunity.
How to prepare for a job interview at Blackpool and The Fylde College
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Administration Officer role. Familiarise yourself with student data management, compliance with GDPR, and the importance of accurate record-keeping. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is crucial for this role, prepare examples from your past experiences where you've successfully handled enquiries or resolved issues. Highlight your communication skills and how you can contribute to a positive experience for students and staff alike.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about situations where you had to manage multiple tasks, maintain accuracy under pressure, or ensure compliance with policies. Practising these scenarios will help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, professional development opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the college is the right fit for you.