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- Tasks: Provide IT support for Microsoft and Linux systems, ensuring smooth operations.
- Company: Dynamic tech company in Newbury with a focus on innovation.
- Benefits: Gain hands-on experience in a supportive team environment.
- Why this job: Join a small team and tackle diverse IT challenges daily.
- Qualifications: Knowledge of desktop support, Linux, and problem-solving skills required.
- Other info: Office-based role with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
IT Support Engineer, Newbury, Berkshire. Office Based. Microsoft and Linux skills required.
Newbury based technology company are looking for an internal support engineer who will be required in the office daily. In this broad role you will provide support to internal users ensuring the smooth operation of the IT infrastructure with a focus on security and customer service. The role involves supporting both Microsoft Windows and Linux Mint laptops and associated server estate and corporate network (including cloud services and SaaS subscriptions).
Key Responsibilities Include
- Desktop Support – 1st and 2nd line Windows and Linux Desktop support.
- User management – involved in account creation, permissions, provisioning, etc
- Network Administration – monitor and maintain the corporate network.
- Cloud and SaaS Support – support various cloud and SaaS subscriptions and related services. Focus on Google workspace and AWS
- Troubleshooting – diagnose and resolve technical issues across a range of devices.
- Documentation – keep documentation accurate and up-to-date.
Experience Required
- Extensive knowledge of desktop support and IT systems.
- Linux installation and management of devices.
- Active Directory management
- Windows 11 installation and support.
- Office Support
- Google workplace administration.
- Atlassian administration
- Good problem solving skills in an IT support environment
The following would be an advantage – AWS, Azure/ Office 365, Google Cloud, firewalls and switches, DHCP/ DNS, virtualisation technologies.
This is a great chance to join a small internal IT support team and get involved in a variety of support tasks. If you have the core skills please send your CV for a full brief. Please note this role is office based in Newbury 5 days a week.
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IT Support Engineer, Microsoft and Linux employer: Blacklist Ratings
Contact Detail:
Blacklist Ratings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer, Microsoft and Linux
✨Tip Number 1
Get to know the company! Research their culture, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Since this role focuses on Microsoft and Linux support, brush up on troubleshooting common issues. Being able to demonstrate your problem-solving skills in real-time can really impress during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local tech meetups. Building relationships can give you insider info and potentially a referral, which can make all the difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team.
We think you need these skills to ace IT Support Engineer, Microsoft and Linux
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft and Linux systems. We want to see how your skills match the job description, so don’t be shy about showcasing your desktop support expertise!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and resolve problems efficiently!
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to keep your application professional. Let your personality shine through, but ensure it aligns with the company culture we’re building at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Blacklist Ratings
✨Know Your Tech Inside Out
Make sure you brush up on your Microsoft and Linux skills before the interview. Be ready to discuss your experience with desktop support, user management, and network administration. They’ll likely ask you about troubleshooting scenarios, so think of a few examples where you’ve successfully resolved issues.
✨Showcase Your Customer Service Skills
Since this role focuses on customer service, be prepared to share how you've provided excellent support in the past. Think of specific instances where you went above and beyond to help users, and highlight your problem-solving skills in those situations.
✨Familiarise Yourself with Their Tools
Research the tools and technologies mentioned in the job description, like Google Workspace and AWS. If you have experience with these platforms, be ready to discuss it. If not, take some time to learn the basics so you can speak confidently about them during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team, the company culture, and the specific challenges they face in IT support. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
