Strategic Account Manager in London

Make Your Mark: At BlackLine, we believe our strongest partnerships are built on trust, diverse perspectives, and a shared vision for success. We are looking for an insightful, relationship-focused Global Account Director to join a specialised, high-impact team managing our most strategic Mega Enterprise clients - global organisations with annual revenues exceeding $10 billion. In this highly visible role, you will be the steward of our most valued customer relationships, taking ownership of the global strategy for a select portfolio of 8-10 highly complex accounts. You will frequently work alongside BlackLine's C-level executives to navigate global account structures, support long-term finance transformation initiatives, and drive multi-year platform adoption.

This is an opportunity for a highly organised, collaborative professional to bring their unique perspective and make a meaningful impact at the highest levels of global enterprise.

• Drive strategic global partnerships by taking ownership of the executive relationship and long-term global strategy for a dedicated portfolio of Mega Enterprise accounts, engaging directly with C-suite stakeholders including CFOs, Global Process Owners, and IT Leadership.
• Lead platform selling and expansion through rigorous white-space analysis, cross-selling platform solutions to drive multi-year account development and leading large-scale engagements ($500k-$1M+) rather than transactional sales.
• Orchestrate complex ecosystems by acting as the strategic quarterback, leading highly complex cross-functional internal teams (Solution Architects, Customer Success, Legal) and collaborating closely with external consulting partners (e.g., Deloitte, EY, Genpact).
• Create a vision for success by developing comprehensive multi-year account plans, organising executive workshops, customer education sessions, and executive forums to align BlackLine's platform with the client's long-term digital transformation programmes.
• Navigate global structures by managing intricate international accounts, working seamlessly across subsidiaries and regions while tracking mergers, acquisitions, and evolving stakeholder environments.

• Demonstrated experience in strategic enterprise account management or driving large-scale financial transformation projects. We are highly keen to hear from candidates with enterprise SaaS experience, as well as professionals coming directly from a management consulting background who are used to guiding multi-billion-dollar global clients.
• Exceptional ability to build long-term, trust-based relationships and confidently lead consultative, value-driven conversations with senior Finance and IT executives.
• Outstanding organisational and diligence skills, acting as a strong account planner with experience using strategic methodologies (such as MEDDPICC or similar frameworks) to navigate complex, multi-year buying cycles.
• A proven ability to orchestrate multiple internal teams and external partners, fostering collaboration and consensus across global, highly complex stakeholder landscapes.
• A solid grasp of core accounting and financial concepts, alongside the ability to align solutions or advisory services with complex, long-term finance transformation initiatives.

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week.

BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.