Senior Software Engineer - Dispatching London

As a Senior Software Engineer on our Dispatching Team, you will tackle some of the most complex optimization problems in our platform - directly impacting thousands of rides every day. Our environment is composed of Ruby, Go, Typescript and Java services, designed using DDD. These services are deployed to our Kubernetes cluster and communicate via domain events using SQS and Kafka. We use diverse data storage technologies such as Postgres, MySQL, Elasticsearch, Redis, and DynamoDB. As for infrastructure and cloud resources, we predominantly use AWS and manage provisioning through Terraform.

YOUR CHALLENGE:

• Tackle complex optimization problems where your algorithms directly influence thousands of rides daily.
• Take full ownership of problems from discovery with operations teams to scalable, production-ready solutions.
• Lead the design and implementation of new features and systems, debug and optimize existing solutions.
• Build back-office tooling for operations teams to manage ride fulfillment and chauffeur scheduling efficiently.
• Collaborate closely with product managers and operations teams to understand business needs and translate them into high-quality technical solutions.
• Lead technical initiatives, contribute to architectural decisions, and mentor a talented engineering team.
• Conduct code reviews and provide feedback to ensure code quality and help your teammates grow.

ABOUT YOU:

• Senior engineer with 7+ years of experience who still codes most of the time.
• Experienced with Go, React, and Postgres, and comfortable working in Kubernetes environments.
• Familiar with the HTTP protocol and have some experience with using and/or developing REST APIs.
• Write quality code, maintainable and follow best practices.
• Familiar with at least some of the challenges of distributed systems.
• Not scared of working on an existing codebase.
• Product-minded - you question requirements, think about user impact, and collaborate directly with operations and product teams.
• Hands-on and pragmatic - you debug, optimize, and deliver high-quality solutions.
• Mentor by doing - pair with teammates, review code, and share knowledge openly.
• Strong communicator who explains complex technical ideas clearly.
• Experience with or want to learn more about Event-driven architecture and domain driven design.

Our mission is simple but powerful: to become the world’s leading premium, global chauffeur service. Operating in 50+ countries, we reimagine chauffeur-driven rides by prioritising reliability, innovation, and first-class service at every step. Blacklane is also at the forefront of sustainable mobility efforts, continuously working to reduce our operational impact on the planet.

Our Company Culture

Blacklane has grown from a two-person startup in Berlin to a global team of over 300 people representing 54+ nationalities. Powered by our commitment to care, inclusion, innovation, and collaboration, we support employees through initiatives like Employee Resource Groups (ERGs), mentorship programs, and more.

Here are a few examples of the ERGs fostering connection:

• LGBTQIA+ Network – Advocating for inclusivity and championing allyship.
• Bookclub – Encouraging cultural exchange, fostering discussion, critical thinking, and team engagement through shared reading and analysis.
• Blacklane Cares Leave – Spend up to eight paid hours annually volunteering for causes meaningful to you.

We welcome—and actively support—employees to create or join the communities that are important to them.

Why join Blacklane?

At Blacklane, our Compensation and Benefits strategies are designed to be fair and market-aligned. We combine base salary with variable elements and long-term incentives as part of our overall rewards framework. All employees participate in our company-wide Virtual Stock Option Plan (VSOP), sharing in Blacklane’s long-term success. In addition, we offer a benefits package tailored to each location, supporting health, wellbeing, time off, learning, and local needs. Some of the benefits for this role and country include:

• Local perks – UK (London) 100% employer-paid health insurance for you and your dependents, with 24hr GP access.
• 28 vacation days per year, increasing with tenure.
• Company pension with up to 5% employer contribution.
• Twice-weekly Just Eat lunch vouchers for UK hub employees.
• Your Mental and Physical Health → No compromise with Nilo and Wellhub.
• Continuous learning & certified coaching.
• Hybrid setup: 3 days a week in our London office.
• Fair pay and shared success through our VSOP program.
• Mystery Rides: Quarterly Voucher to enjoy personal trips around the world with Blacklane and experience our service from a guest’s perspective.

Do you have any questions or want to know more about our way of working? Feel free to contact us. We’re happy to connect! We place great value on equal opportunities. Therefore, we welcome everyone to apply!