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- Tasks: Lead product design for luxury ride-hailing, crafting elegant user experiences across web and mobile.
- Company: Join a leading luxury chauffeur service redefining transportation for discerning customers.
- Benefits: Enjoy 28 vacation days, health insurance, hybrid work, and unique perks like Mystery Rides.
- Why this job: Shape premium experiences and elevate user journeys in a dynamic, innovative environment.
- Qualifications: 6+ years in product design with a strong portfolio and proficiency in design tools.
- Other info: Be part of a diverse team committed to care, drive, and excellence.
The predicted salary is between 42000 - 84000 £ per year.
About Us
We are a leading company in the luxury ride-hailing industry, offering chauffeur-driven high-end vehicles designed to elevate every journey. With a focus on delivering impeccable user experiences for our premium clientele, we are on a mission to redefine transportation for business professionals and discerning customers who value exclusivity and excellence.
The Opportunity
We are looking for a skilled Senior Product Designer with exceptional UX, UI, and visual craft to shape end-to-end experiences across our web and mobile platforms aligned with our luxury brand identity. You will lead design for complex journeys, raise the bar for quality, and partner closely with Product and Engineering and cross-functional teams to deliver measurable outcomes, without losing the nuance that defines a premium experience. This role is for someone who can take a problem from ambiguity to clarity: framing the opportunity, exploring options, aligning stakeholders, and shipping work that is both elegant and effective.
YOUR CHALLENGE:
- Lead end-to-end product design: Own key product areas from discovery through delivery, journeys, flows, wireframes, prototypes, and high-fidelity UI that aligns with our brand identity.
- Set a premium quality bar: Craft refined interfaces with excellent hierarchy, typography, composition, and attention to detail, bringing a luxury standard to every interaction.
- Drive alignment and decision-making: Partner with Product and Engineering to define the problem, shape scope, and make smart trade-offs across user needs, business goals, and technical constraints.
- Demonstrate business impact: Define what success looks like, identify meaningful signals (conversion, retention, engagement, operational efficiency), and use experimentation and evidence to strengthen design decisions.
- Ship with engineering partners: Communicate clearly with engineers, provide implementation-ready specs, and protect design intent through build.
- Iteration & Testing: Continuously iterate on designs based on feedback, business needs, and quantifiable results.
- Presentation: Present design concepts and rationale to internal teams and stakeholders.
- Raise the team: Mentor and support other designers through feedback, critique, and practical guidance, helping the team level up through shared standards.
ABOUT YOU:
- Experience: 6+ years in product design, with a portfolio showing shipped work across mobile and/or web, and clear evidence of outcomes.
- Tools: Proficiency in industry-standard design tools such as Figma, Adobe Creative Suite, Lysnna, and Miro.
- Strong UX craft: Expert in interaction design, IA, user journeys, and designing for edge cases, not just the "happy path".
- Exceptional UI and visual design: A high level of polish, strong typography and layout instincts, and a sharp eye for micro-interactions and motion.
- Cross-platform fluency: Ability to translate flows and systems across Web, iOS, and Android, adapting to platform conventions while staying consistent.
- Product thinking and impact: Demonstrated ability to connect design work to business goals, prioritise effectively, and articulate impact using quantifiable results where possible.
- Data-aware, experiment-led decision-making: Comfortable using product signals (qualitative and quantitative) to inform design decisions and measure success. Familiar with experimentation practices such as hypothesis framing, defining success metrics, and collaborating with Product and Engineering to validate impact.
- Stakeholder influence: Strong communication and storytelling, able to present work clearly, handle critique well, and move decisions forward in a collaborative way.
- Adaptability: Comfortable working in a dynamic, fast-paced environment and managing multiple priorities.
- Nice to have: Experience designing for premium/luxury brands or high-expectation audiences.
We look forward to seeing how your skills and vision can elevate our product experience. Our mission is simple but powerful: to become the world's leading premium, global chauffeur service. Operating in 50+ countries, we reimagine chauffeur-driven rides by prioritising reliability, innovation, and first-class service at every step. Blacklane is also at the forefront of sustainable mobility efforts, continuously working to reduce our operational impact on the planet.
Our Company Culture & Values
Blacklane has grown from a two-person startup in Berlin to a global team of over 300 people representing 54+ nationalities. Our culture is powered by our commitment to three core values: Care, Drive and Excellence.
- Care - We are invested in each other's well-being and professional growth.
- Drive - We act with pace and determination. We are ambitious, committed to a growth mindset, and champion ownership and delivery.
- Excellence - We understand our customers so we can exceed expectations.
We support our people through initiatives like Employee Resource Groups (ERGs), mentorship programs that bring our values to life. We welcome—and actively support—employees to create or join the communities that are important to them.
Why join us in a Blacklane on the fast lane?
- 100% employer-paid health insurance for you and your dependents, with 24hr GP access
- 28 vacation days per year, increasing with tenure
- Company pension with up to 5% employer contribution
- Twice‐weekly Just Eat lunch vouchers for UK hub employees
- Your Mental and Physical Health → No compromise with Nilo and Wellhub
- Continuous learning & certified coaching
- Hybrid setup: 3 days a week in our London office
- Fair pay and shared success through our VSOP program
- Mystery Rides: Quarterly Voucher to enjoy personal trips around the world with Blacklane and experience our service from a guest's perspective.
Do you have any questions or want to know more about our way of working? Feel free to contact us. We are happy to connect! We place great value on equal opportunities. Therefore, we welcome everyone to apply!
Senior Product Designer New London employer: Blacklane
Contact Detail:
Blacklane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Designer New London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend design meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your best work. Tailor your presentation to showcase projects that align with their luxury brand identity.
✨Tip Number 3
Prepare for those tricky questions! Think about how your design decisions have impacted business goals in the past. Be ready to discuss specific metrics and outcomes that demonstrate your value as a Senior Product Designer.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission of excellence.
We think you need these skills to ace Senior Product Designer New London
Some tips for your application 🫡
Showcase Your Portfolio: Make sure to include a link to your portfolio that highlights your best work. We want to see your design process and how you've tackled complex problems, so don't hold back on sharing those juicy details!
Tailor Your Application: When applying, customise your application to reflect our luxury brand identity. Use language and examples that resonate with the high-end experience we aim to deliver. This shows us you understand our mission and values.
Be Clear and Concise: Keep your written application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at Blacklane
✨Know Your Design Process
Before the interview, brush up on your design process from start to finish. Be ready to discuss how you approach a project, from discovery to delivery. This will show that you can take a problem from ambiguity to clarity, which is crucial for the Senior Product Designer role.
✨Showcase Your Portfolio Effectively
Make sure your portfolio is polished and highlights your best work. Focus on projects that demonstrate your ability to create refined interfaces and align with luxury brand standards. Be prepared to explain the impact of your designs and how they connect to business goals.
✨Prepare for Collaboration Questions
Since this role involves partnering closely with Product and Engineering teams, think about examples where you've successfully collaborated with cross-functional teams. Highlight your communication skills and how you drive alignment and decision-making in your projects.
✨Demonstrate Your Data-Driven Approach
Be ready to discuss how you use data to inform your design decisions. Share examples of how you've defined success metrics and used experimentation to validate your designs. This will show that you're not just creative but also strategic in your approach.