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For Companies At a Glance
- Tasks: Lead creative operations and optimise workflows to elevate our luxury brand.
- Company: Join Blacklane, a global leader in premium chauffeur services.
- Benefits: Enjoy competitive pay, stock options, and access to online courses.
- Why this job: Shape the future of a luxury brand while driving creative excellence.
- Qualifications: 7+ years in creative leadership with strong project management skills.
- Other info: Be part of a diverse team committed to innovation and social responsibility.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Creative Operations Lead
At Blacklane, you’ll lead the creative production engine that brings our brand to life across all communication touchpoints. As we evolve our brand identity and storytelling, your leadership will ensure creative excellence and operational precision to drive efficiencies.
Responsibilities
- Own and optimise end‑to‑end creative operations, including briefing, resourcing, timelines, approvals, and delivery.
- Implement and refine processes and tools, especially with AI, to improve visibility, predictability, and efficiency across workflows.
- Act as bridge between creative and stakeholders, translating business needs into actionable priorities and clear communication.
- Monitor and report on creative performance metrics, driving continuous improvement through insights and ongoing review.
- Advocate for the creative function strategically, ensuring workflows, resources, and investment decisions enable long‑term excellence.
- Liaise with external stakeholders (agencies, vendors) where external support is needed to boost internal resources.
- Foster a supportive, high‑trust culture, mentoring team members to work confidently, autonomously, and collaboratively.
Your First‑Year Roadmap
- 3 months: Immerse yourself in the brand, learn the creative and operational ecosystem, and build relationships with key stakeholders.
- 6 months: Take full ownership of studio operations and creative delivery; implement improved workflows and deliver integrated cross‑channel campaigns.
- 12 months: Scale the studio’s capabilities, build creative systems that elevate brand consistency, improve production efficiency, and strengthen Blacklane’s premium positioning across all touchpoints.
About You
- You’re a creative operations leader with a balance of vision and execution.
- You bring 7+ years of experience in creative or production leadership, ideally in premium, global, or lifestyle brands.
- You have strong expertise in content production (photo, video, design, motion graphics) and deep understanding of digital channels.
- You have excellent leadership and project management skills, with the ability to mentor teams and manage multiple projects at pace.
- You’re confident working cross‑functionally and influencing stakeholders across different functions and levels.
- You embody Blacklane’s values— we care, we deliver, we drive.
- You’re adaptable, detail‑oriented, and passionate about shaping the next chapter of a global brand.
- Fluent in English; German is a plus.
Hiring Process
Expected duration: ~6 weeks.
- Application Review – CV and documents reviewed by Talent Acquisition team and Hiring Manager.
- Talent Acquisition Interview – Intro chat to ensure role excitement and fit.
- Second Round – Creative portfolio review, case discussions, and stakeholder interviews.
- Third Round – Executive interview + team dynamics.
About Blacklane
Blacklane’s mission is to become the world’s leading premium global chauffeur service. Operating in 50+ countries, we reimagine rides by prioritizing reliability, innovation, and first‑class service at every step. We are also at the forefront of sustainable mobility, working to reduce our operational impact on the planet.
Company Culture & ERGs
Blacklane is built on care, inclusion, innovation, and collaboration. Employees benefit from ERGs, mentorship programs, and more. ERGs include LGBTQIA+ Network, People of Color Resource Group, Bookclub, and Blacklane Cares Leave.
Why Join Us
- Fair Pay & Shared Success – Competitive salaries and a Virtual Stock Options Plan.
- Complimentary Rides – One free ride per quarter to experience our services.
- Learning & Development – Unlimited access to LinkedIn Learning courses.
- Health & Wellness – Nilo Health and WHOOP platform for mental and physical well‑being.
- Hybrid Office Culture – 3 office days per week with flexibility.
We welcome everyone—our workplace is inclusive and commits to equal opportunities.
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Creative Operations Lead employer: Blacklane
Contact Detail:
Blacklane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Creative Operations Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that Creative Operations Lead role.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with hiring managers, use your portfolio to demonstrate how you can bring Blacklane's brand to life.
✨Tip Number 3
Prepare for interviews by researching Blacklane’s brand identity and recent campaigns. This will help you speak their language and show that you’re genuinely interested in shaping their creative vision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Blacklane team.
We think you need these skills to ace Creative Operations Lead
Some tips for your application 🫡
Show Your Creative Side: When you’re applying for the Creative Operations Lead role, let your creativity shine through in your application. Use engaging language and showcase your unique style to reflect how you can bring our brand to life.
Tailor Your CV: Make sure your CV is tailored to highlight your experience in creative operations and leadership. Focus on relevant achievements that align with our mission at Blacklane, showing us why you’re the perfect fit for this role.
Be Clear and Concise: In your written application, clarity is key! Make sure your points are easy to understand and get straight to the point. We appreciate a well-structured application that communicates your skills effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the hiring process!
How to prepare for a job interview at Blacklane
✨Know the Brand Inside Out
Before your interview, dive deep into Blacklane's brand identity and values. Understand their mission to be a premium global chauffeur service and how they position themselves in the luxury lifestyle market. This knowledge will help you articulate how your experience aligns with their vision.
✨Showcase Your Creative Operations Expertise
Prepare to discuss your past experiences in creative operations, especially in optimising workflows and managing teams. Be ready to share specific examples of how you've implemented processes that improved efficiency and creativity, particularly using AI tools, as this is a key focus for the role.
✨Demonstrate Cross-Functional Collaboration
Highlight your ability to work across different teams and influence stakeholders. Prepare anecdotes that showcase your collaborative spirit and how you've successfully bridged gaps between creative and business needs in previous roles.
✨Be Ready for Performance Metrics Discussion
Since monitoring and reporting on creative performance metrics is part of the job, come prepared with insights on how you've used data to drive improvements in past projects. Discuss specific metrics you've tracked and how they informed your decision-making process.
