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- Tasks: Lead the Front of House team to deliver exceptional service and maintain a vibrant studio atmosphere.
- Company: Join BLACK KITE, a dynamic studio focused on community and excellence.
- Benefits: Competitive salary, career development opportunities, and a fun work environment.
- Other info: Exciting opportunity for growth in a creative and energetic setting.
- Why this job: Be the face of an innovative studio and create memorable experiences for clients and the community.
- Qualifications: Experience in hospitality management and strong leadership skills.
As Front of House Manager, you are responsible for the entire Front of House function and service at Black Kite. You manage the Front of House team and the Runners to ensure we deliver an unrivalled, first-class service at all times. You work with our Founder & CEO to ensure the Studio is a vibrant, energetic, excellently maintained place for our Clients, Team and wider Community. You go the extra mile, inspiring a positive and unique experience whilst at Black Kite Studios! You and your team support the wider studio team with various admin tasks.
Responsibilities:
- Ensuring the successful delivery of an unrivalled, first-class Front of House service for all Clients and people attending the Studio.
- Management of the Front of House Reception team and Runners, including their rotas, ensuring adequate cover is always available. Arranging temporary cover as required.
- Actively participating in recruitment for your team.
- Conducting probation & annual reviews for your team, aligning their career development with opportunities across Black Kite if possible.
- Holiday management and approval for your team.
- Working with the SLT and various external building services contractors (including Security), you ensure the Studio is always clean, safe and maintained to the highest possible standards.
- Developing, refining and communicating processes relating to Front of House where necessary.
- Management of stock and supplies for the whole studio (and any events).
Front of House Manager in London employer: Blackkitestudios
Contact Detail:
Blackkitestudios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Front of House Manager role. You never know who might have the inside scoop on an opening at Black Kite or elsewhere.
✨Tip Number 2
Show up in style! If you can, visit the studio or any events they’re hosting. This gives you a chance to meet the team, get a feel for the vibe, and show your enthusiasm for being part of the Black Kite community.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research Black Kite, their values, and what makes their Front of House service stand out. Bring ideas on how you can enhance that first-class experience they pride themselves on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Black Kite team!
We think you need these skills to ace Front of House Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Front of House role shine through. We want to see how excited you are about creating a vibrant and energetic environment at Black Kite!
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams and delivering top-notch service. We love seeing how your past roles align with what we do at Black Kite, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!