At a Glance
- Tasks: Provide top-notch customer service and manage food and drink orders.
- Company: Join the vibrant Blackhouse front-of-house team.
- Benefits: Enjoy a competitive salary, pension, and 50% discount at restaurants.
- Other info: Guaranteed days off and no super-late finishes!
- Why this job: Be part of a dynamic team in a fast-paced environment.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 12 - 12 £ per hour.
An exciting opportunity to join the Blackhouse front‑of‑house team is available. The role encompasses Hosting, Serving and Bussing positions, both full‑time and part‑time.
Responsibilities
- Provide excellent customer service to guests.
- Handle reservation enquiries and use the booking system efficiently.
- Take and process food and drink orders accurately and efficiently.
- Explain menu items and provide assistance to guests.
- Handle cash transactions and operate the cash register.
- Work well under pressure in a fast‑paced environment.
- Maintain a team mindset and agility between departments where needed.
Skills
- Strong interpersonal and communication skills.
- Knowledge of hospitality industry practices and standards.
- Ability to work in a fast‑paced environment.
- Attention to detail in maintaining cleanliness.
- Ability to work as part of a team.
Salary
National Minimum Wage plus generous tronc share and tips.
Benefits
- Company pension.
- Guaranteed birthday and day‑after off.
- No super‑late finishes or early starts.
- 50% employee discount at Blackhouse and other city‑centre restaurants.
Server employer: Blackhouse
Blackhouse offers a vibrant and supportive work environment for servers, where exceptional customer service is at the heart of our operations. With flexible scheduling, generous employee discounts, and a commitment to work-life balance, we ensure that our team members thrive both personally and professionally. Join us in a fast-paced setting that values teamwork and provides opportunities for growth within the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Server
✨Tip Number 1
Get to know the venue! Before your interview, pop by Blackhouse and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, try role-playing with a friend. It’ll help you feel more confident when chatting with guests during the interview.
✨Tip Number 3
Be ready to showcase your teamwork! Think of examples where you’ve worked well with others, especially in busy situations. This will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the team at Blackhouse.
We think you need these skills to ace Server
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond just your skills. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the role of Server. Highlight your customer service experience and any relevant skills that match the job description. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the fast-paced environment at Blackhouse.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Blackhouse
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Being able to discuss dishes, ingredients, and recommendations shows your enthusiasm for the role and helps you stand out as a knowledgeable candidate.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a guest, as this will demonstrate your ability to handle similar scenarios at Blackhouse.
✨Practice Handling Pressure
Since the role involves working in a fast-paced environment, think of times when you've successfully managed stress or tight deadlines. Share these experiences during the interview to showcase your ability to thrive under pressure.
✨Teamwork Makes the Dream Work
Be ready to discuss your experience working in teams. Highlight how you’ve collaborated with others in previous roles, as teamwork is crucial in hospitality. Show that you can adapt and support your colleagues when needed.
