At a Glance
- Tasks: Deliver exceptional customer service and manage food and drink orders with precision.
- Company: Join the vibrant Blackhouse team, known for its diverse culture and warm hospitality.
- Benefits: Enjoy a competitive salary, generous tips, and 50% off meals at Blackhouse.
- Other info: Flexible hours with no super late finishes or early starts, plus guaranteed days off!
- Why this job: Kickstart your career in hospitality while making lasting connections with guests.
- Qualifications: Strong communication skills and a passion for the hospitality industry.
The predicted salary is between 12 - 12 £ per hour.
An exciting opportunity to be part of the Blackhouse front of house team has arisen! We are looking for someone that embodies the warmth and precision needed to deliver the guest experience that Blackhouse is known for.
We are proud of our team, packed with diversity in cultures, experience, strengths and backgrounds. If you love people, love the hospitality industry and want to push yourself, join Blackhouse today and we will open many doors for your career. We are currently hiring for a number of Front of House roles namely; Hosts, Servers and Bussers - both full and part time jobs are available.
Responsibilities- Provide excellent customer service to our guests
- Handing reservation enquiries and using the booking system efficiently
- Take and process food and drink orders accurately and efficiently
- Excellent menu knowledge and ability to explain and provide assistance to guests
- Handle cash transactions and operate the cash register
- Ability to work well under pressure and in a fast paced environment
- A team mindset and agility between departments where needed
- Strong interpersonal and communication skills
- Knowledge of hospitality industry practices and standards
- Ability to work in a fast-paced environment
- Attention to detail in maintaining cleanliness
- Ability to work as part of a team
Salary: NMW plus generous tronc share and tips. Part-time and full-time available.
Benefits- Company pension
- Guaranteed birthday and day after off!
- No super late finishes or early starts
- 50% Employee discount at Blackhouse and a number of other city centre restaurants
Server in Leeds employer: Blackhouse
At Blackhouse, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates diversity and encourages personal growth. As a Server, you'll not only enjoy competitive pay and generous tips but also benefit from a supportive team environment, flexible hours, and unique perks like guaranteed time off for your birthday. Join us in the heart of the city and embark on a rewarding career in hospitality where every day brings new opportunities to shine.
StudySmarter Expert Advice🤫
We think this is how you could land Server in Leeds
✨Tip Number 1
Get to know the venue! Before your interview, pop into Blackhouse and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you in your interview but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a server, you'll be interacting with all sorts of guests. Role-play common scenarios with friends or family, like taking orders or handling complaints. The more comfortable you are, the better you'll shine during your interview!
✨Tip Number 3
Show off your passion for hospitality! When you apply, let your enthusiasm for the industry come through. Share stories about your previous experiences or what excites you about working in a fast-paced environment like Blackhouse. We love seeing candidates who are eager to learn and grow!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and ready to embrace the digital side of hospitality. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Server in Leeds
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with people.
Tailor Your Application:Make sure to tailor your application to the role of Server at Blackhouse. Highlight your relevant experience and skills that match what we’re looking for, like your ability to work under pressure and provide excellent customer service.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Blackhouse
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu. Being able to discuss dishes and recommend items shows your enthusiasm for the role and helps demonstrate your knowledge of the hospitality industry.
✨Showcase Your People Skills
Since this role is all about customer service, be prepared to share examples of how you've successfully interacted with customers in the past. Highlight your ability to handle difficult situations with grace and maintain a positive attitude.
✨Practice Handling Pressure
Working in a fast-paced environment is key for this position. Think of scenarios where you had to work under pressure and explain how you managed it. This will show that you're ready for the hustle and bustle of a busy restaurant.
✨Emphasise Teamwork
Blackhouse values a team mindset, so be ready to discuss your experiences working as part of a team. Share specific examples of how you’ve collaborated with others to achieve a common goal, and express your willingness to support colleagues across different departments.
