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- Tasks: Investigate and resolve settlement discrepancies while collaborating with teams.
- Company: Join Blackhawk Network, a leader in branded payments across 28 countries.
- Benefits: Enjoy 25 days leave, private medical insurance, and flexible working options.
- Other info: Embrace continuous learning and AI integration for meaningful work.
- Why this job: Make an impact in a fast-paced environment with innovative technology.
- Qualifications: Accounting experience with strong data analysis and reconciliation skills.
The predicted salary is between 35000 - 45000 ÂŁ per year.
About Blackhawk Network: At Blackhawk Network (BHN), we’re shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike. Learn more at BHN.com
Overview:
- Contract: Permanent
- Workplace: Hybrid – 2 days in our Hemel Hempstead Office
- Hours: 35
- Reports to: Sr. Manager, Accounting
We are looking for a Settlement Operations Analyst II to join our team. This role focuses on investigating and resolving settlement variances for complex clients to ensure accurate, automated reporting, invoicing, and payments. The analyst will also provide training and guidance to internal teams and external partners on the functionality and navigation of our transaction rating system. Gift card settlement transactions represent a significant portion of Blackhawk’s core revenue and involve complex data processing and reconciliation activities.
Responsibilities:
- Monitor, investigate, and resolve reconciliation discrepancies and exception transactions, ensuring timely correction and re‑processing.
- Partner with internal teams and external stakeholders to resolve settlement queries, ensuring system set‑ups align with contractual terms and SLAs.
- Analyse settlement data by running and interrogating transactional reports, delivering clear insights and analytical outcomes.
- Collaborate cross‑functionally (Settlement, Accounting, IT, Onboarding, New Business and Project teams) to identify root causes and implement effective solutions.
- Lead system training and knowledge sharing, supporting new joiners and stakeholders with reporting, research, and self‑service capabilities.
- Support financial controls through high‑volume balance sheet reconciliations, period‑end journals, and ad‑hoc activities in a fast‑paced environment.
Qualifications:
- Qualified or part‑qualified, or equivalent accounting experience, with strong reconciliation expertise.
- Proven ability to analyse, manipulate, and interpret large volumes of data accurately.
- Comfortable working in a fast‑paced environment with the ability to understand processes end to end.
- Intermediate proficiency in Microsoft Excel and Word; strong SQL skills, with Access and Lucidchart experience desirable.
- Experience working with ERP systems, ideally Microsoft Dynamics.
- Highly self‑motivated and resourceful team player, able to work independently, meet deadlines, and adapt in a rapidly changing environment, with strong communication skills.
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.
Benefits:
- Work-Life Balance: 25 days annual leave, birthday time off, and volunteering leave.
- Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
- Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond card.
- Flexibility & Engagement: Office group activities and support for physical and mental health.
- Recognition: Participate in Flyers, our leading recognition program with financial rewards.
- Hybrid: Typically 2 days per week in the office. We’re open to flexible working arrangements and will consider reasonable adjustments in line with individual needs.
Candidate Journey at BHN:
- Stage 1: Shortlisting of suitable candidates
- Stage 2: Screening Call
- Stage 3: Interview(s) with Hiring Manager(s)
- Stage 4: Feedback/Hired
Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career!
Blackhawk Network is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.
Settlement Operations Accountant employer: Blackhawk Network
Contact Detail:
Blackhawk Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Settlement Operations Accountant
✨Tip Number 1
Network like a pro! Reach out to current employees at Blackhawk Network on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections that can give you an edge!
✨Tip Number 2
Prepare for those tricky questions! Think about how your skills in reconciliation and data analysis can solve real problems at BHN. Practise articulating your thought process clearly, so you can impress during the interview.
✨Tip Number 3
Show off your tech-savviness! Be ready to discuss how you've used AI tools or advanced Excel functions in your previous roles. This will demonstrate your adaptability and readiness to embrace new technologies at BHN.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Blackhawk Network.
We think you need these skills to ace Settlement Operations Accountant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Settlement Operations Accountant role. Highlight your relevant experience, especially in reconciliation and data analysis, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re excited about this role at Blackhawk Network. Share specific examples of how your skills align with our needs, particularly in handling complex data and working in fast-paced environments.
Showcase Your Tech Skills: Since we value tech-savvy candidates, don’t forget to mention your proficiency in Microsoft Excel, SQL, and any ERP systems you’ve worked with. Let us know how you’ve used these tools to improve processes or solve problems.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Blackhawk Network
✨Know Your Numbers
As a Settlement Operations Accountant, you'll be dealing with complex data and reconciliation. Brush up on your accounting principles and be ready to discuss how you've handled large volumes of data in the past. Prepare specific examples that showcase your analytical skills and attention to detail.
✨Understand the Company’s Core Business
Familiarise yourself with Blackhawk Network's products and services, especially their payment solutions and gift card transactions. This knowledge will help you connect your experience to their needs and demonstrate your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've resolved discrepancies or improved processes. Be ready to explain your thought process and the outcomes of your actions, as this will show your capability to handle the fast-paced environment.
✨Showcase Your Team Spirit
Collaboration is key in this role. Be prepared to discuss how you've worked with cross-functional teams in the past. Highlight your communication skills and any training or guidance you've provided to others, as this will illustrate your ability to support both internal teams and external partners.