At a Glance
- Tasks: Drive growth and manage strategic partnerships across digital accounts.
- Company: Join Blackhawk Network, a leader in branded payments with global reach.
- Benefits: Enjoy 25 days leave, private medical insurance, and hybrid working.
- Other info: Embrace continuous learning and AI integration for meaningful work.
- Why this job: Make an impact in a fast-paced digital environment while collaborating internationally.
- Qualifications: Experience in account management and strategic partnerships is essential.
The predicted salary is between 50000 - 65000 € per year.
About Blackhawk Network: At Blackhawk Network (BHN), we’re shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike. Learn more at BHN.com.
Overview:
- Contract Type: Permanent
- Workplace: Hybrid – 2 days in office per week
- Hours: 35 hours per week
- Reports to: Sr. Director, Operations (Commerce)
We’re looking for a driven and collaborative Senior Account Manager to join our international Account Management team and help accelerate growth across the BHN EMEA digital distribution partners. This is a key role that combines strategic partnership management, commercial ownership, and cross-regional collaboration. You will be responsible for high-impact digital accounts, leading them through onboarding, growth, and long-term success. You will also support the development of best practices across the team and act as a bridge between local teams and global counterparts. This role is ideal for someone who thrives in a fast-moving digital environment, thinks strategically, executes reliably, and inspires trust with partners and colleagues alike. We welcome candidates based in either the UK or The Netherlands to apply.
Responsibilities:
- Strategic Account Management: Own and drive growth across a portfolio of digital distribution accounts. Develop and execute strategic account plans that align with BHN’s goals, lead QBRs, and strengthen long-term partner relationships.
- Partner Onboarding Leadership: Take full ownership of partner onboarding in collaboration with product, legal, operations, and global teams. Ensure smooth and timely launches, driving accountability and transparency through clear progress reporting.
- Cross-Market Coordination: Act as the key link between EMEA and US teams to ensure alignment on commercial priorities, operational readiness, and partner objectives.
- Revenue Growth & Reporting: Identify and drive upsell and cross-sell opportunities to meet and exceed revenue targets. Deliver transparent reporting on account performance, risks, and growth potential.
- Internal Leadership: Serve as a strategic partner to the team lead and contribute to building a culture of ownership, accountability, and collaboration.
Qualifications:
- Several years of experience in account management or strategic partnerships
- Experience in gift card, fintech, digital platforms, or e-commerce preferred
- Proven success in managing multi-country accounts and cross-functional teams
- Strategic thinker with a hands-on mentality
- Strong communicator across different seniority levels and geographies
- Fluent in English (German or Dutch is a plus)
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.
Benefits:
- Work-Life Balance: 25 days annual leave plus additional appreciation days, birthday time off, and volunteering leave.
- Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
- Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards.
- Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health.
- Recognition: Participate in Flyers, our leading recognition program with financial rewards.
Candidate Journey at BHN:
- Stage 1: Shortlisting of suitable candidates
- Stage 2: Screening Call
- Stage 3: Interview(s) with Hiring Manager(s)
- Stage 4: Feedback/Hired
Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career!
Senior Account Manager employer: Blackhawk Network
At Blackhawk Network, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. With a strong focus on employee well-being, we offer generous benefits including 25 days of annual leave, private medical insurance, and a hybrid working model that promotes work-life balance. Our commitment to professional growth is evident through continuous learning opportunities and a supportive environment that encourages the integration of emerging technologies, making us an ideal place for those looking to thrive in the dynamic digital payments landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Blackhawk Network on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching BHN’s recent projects and partnerships. Show us that you’re not just interested in the role but also passionate about what we do. Tailor your answers to reflect how your experience aligns with our goals.
✨Tip Number 3
Practice your pitch! Be ready to discuss how you’ve driven growth in previous roles. Use specific examples that highlight your strategic thinking and ability to manage accounts effectively. We love hearing about real results!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the BHN team. Let’s make it happen!
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in account management and any relevant skills that align with our goals at Blackhawk Network.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your success in managing accounts and driving growth. Numbers and results speak volumes!
Be Authentic:Let your personality shine through in your application. We’re looking for someone who can inspire trust and collaborate effectively, so don’t be afraid to show us who you are.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Blackhawk Network
✨Know Your Accounts
Before the interview, dive deep into Blackhawk Network's digital distribution accounts. Understand their key clients, recent projects, and how they align with BHN’s goals. This will show your strategic thinking and genuine interest in the role.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've led onboarding processes or managed cross-functional teams in the past. Highlight your ability to drive accountability and transparency, as these are crucial for the Senior Account Manager position.
✨Prepare for Cross-Market Coordination
Since this role involves acting as a bridge between EMEA and US teams, think of instances where you successfully coordinated across different regions. Be prepared to share how you navigated challenges and ensured alignment on commercial priorities.
✨Emphasise Your Adaptability with Technology
Given the emphasis on emerging technologies and AI tools, come equipped with examples of how you've implemented tech solutions in your previous roles. Discuss how these innovations improved processes or delivered measurable results, showcasing your forward-thinking mindset.
