At a Glance
- Tasks: Drive growth and manage strategic partnerships across digital accounts.
- Company: Join Blackhawk Network, a leader in branded payments with a global impact.
- Benefits: Enjoy 25 days leave, private health insurance, and hybrid working options.
- Other info: Embrace continuous learning and AI integration for meaningful impact.
- Why this job: Be part of a dynamic team shaping the future of digital rewards.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About Blackhawk Network: At Blackhawk Network (BHN), we're shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike. Learn more at BHN.com
Overview:
- Contract Type: Permanent
- Workplace: Hybrid - 2 days in office per week
- Hours: 35 hours per week
- Reports to: Sr. Director, Operations (Commerce)
We're looking for a driven and collaborative Senior Account Manager to join our international Account Management team and help accelerate growth across the BHN EMEA digital distribution partners. This is a key role that combines strategic partnership management, commercial ownership, and cross-regional collaboration. You will be responsible for high-impact digital accounts, leading them through onboarding, growth, and long-term success. You will also support the development of best practices across the team and act as a bridge between local teams and global counterparts. This role is ideal for someone who thrives in a fast-moving digital environment, thinks strategically, executes reliably, and inspires trust with partners and colleagues alike. We welcome candidates based in either the UK or The Netherlands to apply.
Responsibilities:
- Strategic Account Management: Own and drive growth across a portfolio of digital distribution accounts. Develop and execute strategic account plans that align with BHN's goals, lead QBRs, and strengthen long-term partner relationships.
- Partner Onboarding Leadership: Take full ownership of partner onboarding in collaboration with product, legal, operations, and global teams. Ensure smooth and timely launches, driving accountability and transparency through clear progress reporting.
- Cross-Market Coordination: Act as the key link between EMEA and US teams to ensure alignment on commercial priorities, operational readiness, and partner objectives.
- Revenue Growth & Reporting: Identify and drive upsell and cross-sell opportunities to meet and exceed revenue targets. Deliver transparent reporting on account performance, risks, and growth potential.
- Internal Leadership: Serve as a strategic partner to the team lead and contribute to building a culture of ownership, accountability, and collaboration.
Qualifications:
- Several years of experience in account management or strategic partnerships
- Experience in gift card, fintech, digital platforms, or e-commerce preferred
- Proven success in managing multi-country accounts and cross-functional teams
- Strategic thinker with a hands-on mentality
- Strong communicator across different seniority levels and geographies
- Fluent in English (German or Dutch is a plus)
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact - for our employees and the future of work.
Benefits:
- Work-Life Balance: 25 days annual leave plus additional appreciation days, birthday time off, and volunteering leave.
- Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
- Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards.
- Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health.
- Recognition: Participate in Flyers, our leading recognition program with financial rewards.
Candidate Journey at BHN:
- Stage 1: Shortlisting of suitable candidates
- Stage 2: Screening Call
- Stage 3: Interview(s) with Hiring Manager(s)
- Stage 4: Feedback/Hired
Join us and be part of a company that's shaping the future of branded payments. Apply today and take the next step in your career!
Senior Account Manager in Hemel Hempstead employer: Blackhawk Network
At Blackhawk Network, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work culture. As a Senior Account Manager, you will enjoy generous benefits such as 25 days of annual leave and private medical insurance, while also having ample opportunities for professional growth within our international team. Our fast-paced environment encourages innovation and collaboration, making it an ideal place for those looking to make a meaningful impact in the digital partnerships space.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for those interviews! Research Blackhawk Network and understand their products and values. We want to see you shine by showing how your experience aligns with their goals.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. We love seeing candidates who take initiative!
✨Tip Number 4
Don’t hesitate to apply through our website! It’s the best way to ensure your application gets seen. We’re excited to meet driven individuals ready to make an impact at BHN!
We think you need these skills to ace Senior Account Manager in Hemel Hempstead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in account management and strategic partnerships, especially in digital platforms or fintech, to show us you're the perfect fit!
Showcase Your Achievements:Don’t just list your responsibilities; we want to see your successes! Use specific examples of how you've driven growth or improved processes in previous roles. Numbers and results speak volumes!
Be Authentic:Let your personality shine through in your application. We value curiosity and adaptability, so share any experiences where you’ve embraced new technologies or implemented AI tools to enhance your work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Blackhawk Network
✨Know Your Accounts
Before the interview, dive deep into the accounts you'll be managing. Understand their history, current performance, and potential growth areas. This will show your strategic thinking and readiness to take ownership right from the start.
✨Showcase Your Collaboration Skills
Since this role involves cross-regional collaboration, prepare examples of how you've successfully worked with diverse teams in the past. Highlight your ability to bridge gaps between local and global teams, as this is crucial for success at Blackhawk Network.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in account management and how you overcame them. This will demonstrate your hands-on mentality and strategic approach.
✨Emphasise Continuous Learning
Blackhawk Network values curiosity and adaptability, especially regarding emerging technologies. Be ready to discuss how you've implemented AI tools or other tech innovations in your previous roles to enhance processes or deliver results.
