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For Companies At a Glance
- Tasks: Manage key retail partnerships and drive performance through innovative gift card solutions.
- Company: Join Blackhawk Network, a leader in branded payments across 28 countries.
- Benefits: Enjoy 25 days leave, private medical insurance, and hybrid working options.
- Why this job: Be part of a dynamic team shaping the future of payments and rewards.
- Qualifications: Experience in retail or customer-facing roles with strong analytical skills.
- Other info: Embrace continuous learning and AI integration for impactful results.
The predicted salary is between 40000 - 50000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About Blackhawk Network
At Blackhawk Network (BHN), we're shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike. Learn more at BHN.com
Overview
- Contract: Permanent
- Workplace: Hybrid - 2 days in Hemel Hempstead
- Office Hours: 35
- Reports to: Sr. Manager, Strategic Relationships
As an Account Manager III within the UK Retail team, you'll own and grow one of Blackhawk's key retail partnerships, driving performance across both our own brands and third-party gift card offerings. You'll lead end-to-end account performance, identifying commercial growth opportunities and managing budgeting, forecasting, contract negotiations, planogram optimisation, and the launch of new physical and digital products - working closely with cross-functional teams to deliver measurable results.
Account Management (50%)
- Build, grow, and maintain strong relationships with a key retail partner, acting as the main point of contact
- Own commercial performance, including sales and profit forecasting, analysis, and opportunity identification
- Analyse weekly and monthly sales and profit results, providing insights and recommendations
- Support contract renewals, business negotiations, and quarterly business reviews
- Lead client-facing aspects of internal and external projects, ensuring alignment across stakeholders
Operations (50%)
- Manage all operational activities for the key retail account, ensuring smooth day-to-day execution
- Lead the launch of new physical and digital gift card products end-to-end
- Develop, implement, and optimise planograms, monitoring performance and analysing results
- Liaise with cross-functional teams (Commercial Product, IT, Product Implementation, Operations, and Finance) to deliver initiatives effectively
- Build regional gift card market expertise, monitoring competitor activity and market trends
Qualifications
- Experience working in a highly commercial environment, ideally within retail or a customer-facing setting
- Strong interpersonal and relationship-building skills, with the ability to influence and build credibility across all levels of the business, including senior stakeholders
- Excellent analytical and presentation skills, with advanced Excel capability and confidence manipulating data sets
- Proven ability to manage multiple priorities, bring structure to daily workflows, and drive outcomes across cross-functional teams
- Strong negotiation skills, with the ability to discuss and agree contractual terms with partners
- A proactive, positive mindset with a strong sense of ownership, accountability, and problem-solving ability; comfortable using the Microsoft Office suite and willing to travel if required
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact - for our employees and the future of work.
Benefits
- Work-Life Balance: 25 days annual leave, birthday time off, and volunteering leave.
- Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
- Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards.
- Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health.
- Recognition: Participate in Flyers, our leading recognition program with financial rewards.
Candidate Journey at BHN
- Stage 1: Shortlisting of suitable candidates
- Stage 2: Screening Call
- Stage 3: Interview(s) with Hiring Manager(s)
- Stage 4: Feedback/Hired
Join us and be part of a company that's shaping the future of branded payments. Apply today and take the next step in your career!
Account Manager III in Hemel Hempstead employer: Blackhawk Network
Contact Detail:
Blackhawk Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager III in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Blackhawk Network on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Blackhawk's products and recent news. Show us that you're not just interested in the role but also passionate about what we do. Bring your A-game with questions that demonstrate your knowledge!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Account Manager III role. Highlight your relationship-building skills and any relevant achievements that showcase your ability to drive performance.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us that you’re genuinely interested in the position and appreciate the opportunity to connect.
We think you need these skills to ace Account Manager III in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager III role. Highlight your experience in account management, especially in retail or customer-facing settings. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Blackhawk Network. Share specific examples of how you've driven performance and built strong relationships in previous roles.
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to highlight your analytical skills in your application. Mention any experience you have with Excel or data manipulation, as we love candidates who can turn numbers into insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at Blackhawk Network
✨Know Your Numbers
As an Account Manager III, you'll need to demonstrate your analytical skills. Brush up on your sales and profit forecasting techniques, and be ready to discuss how you've used data to drive performance in previous roles. Bring specific examples of how you’ve identified growth opportunities through analysis.
✨Build Rapport with Stakeholders
Strong interpersonal skills are key for this role. Before the interview, think about how you can showcase your relationship-building abilities. Prepare anecdotes that highlight your experience in managing client relationships and influencing senior stakeholders effectively.
✨Master the Art of Negotiation
Negotiation skills are crucial for this position. Be prepared to discuss your approach to contract negotiations and any successful outcomes you've achieved. Consider role-playing negotiation scenarios with a friend to refine your strategy and boost your confidence.
✨Showcase Your Adaptability
The job description mentions curiosity and adaptability, especially regarding emerging technologies. Think of examples where you've successfully implemented AI tools or other technologies to enhance your work processes. This will show that you're not just a fit for the role but also aligned with the company's forward-thinking culture.