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- Tasks: Manage relationships with top Nordic retail partners and drive sales growth.
- Company: Join Blackhawk Network, a leader in branded payments with a diverse culture.
- Benefits: Enjoy 25 days leave, private medical insurance, and flexible working options.
- Why this job: Be part of an exciting team shaping the future of retail and gift cards.
- Qualifications: Experience in retail or account management with strong analytical and communication skills.
- Other info: Hybrid work model with opportunities for career growth and personal development.
The predicted salary is between 30000 - 40000 £ per year.
Contract: Permanent
Workplace: Hybrid - 2 days in our Hemel Hempstead Office
Hours: 35
Reports to: Sr. Strategic Relationship Manager II
We are seeking an Account Manager (Nordics) to join our team here at BHN. This is an exciting opportunity to work with some of the world's leading brands across entertainment, fashion and retail. You will support the management of key Nordic retail partners within a fast-paced, commercial environment, playing an integral role in driving continued sales growth across the region.
As Account Manager, you will act as the primary day-to-day contact for existing retail partners across the Nordics. You will be responsible for building and strengthening relationships, managing all aspects of third-party gift card programmes, and delivering agreed annual sales targets in line with the wider business strategy.
Responsibilities
- Own day-to-day relationship management of Nordic third-party retail partners, acting as a trusted partner to stakeholders at all levels and proactively resolving commercial and operational challenges.
- Drive sales performance through weekly reporting and ad-hoc analysis, using insights to identify trends, inform recommendations, and deliver revenue growth for partners and BHN.
- Manage end-to-end onboarding of new physical and digital products, working cross-functionally with Product Implementation, Operations and Merchandising to ensure timely, accurate launches.
- Oversee BAU activities including product testing, sales and fraud reporting, customer queries, presentations, and in-store execution such as planograms and product placement.
- Lead promotional planning across Nordic retail partners, managing the annual promo calendar, developing sales materials and case studies, and collaborating with retailers and internal content teams.
- Partner with Operations and Merchandising to forecast demand, manage stock requirements, and support strategic initiatives including IT projects, new fixtures, merchandising concepts, and growth opportunities.
Qualifications
- Experience in retail as an Assistant/Junior Buyer or Supplier/Account Manager, with a strong commercial mindset and ability to operate in a fast-paced environment.
- Highly organised self-starter with a strategic, adaptable approach; able to prioritise effectively, work under pressure, and operate confidently both independently and as part of a team.
- Strong analytical capability with proven experience in reporting and data analysis to support sound commercial decisions and performance recommendations.
- Excellent interpersonal, communication and presentation skills, with the ability to build trusted relationships, negotiate effectively and influence stakeholders at all levels.
- Detail-oriented problem solver with strong MS Office skills, particularly Excel and PowerPoint; open to attending supplier conferences and trade shows (travel may be required).
- Creative thinker with an interest in (or working knowledge of) the Nordic retail and/or gift card market; additional Nordic language skills (Danish, Finnish or Swedish) are an advantage.
Benefits
- Work-Life Balance: 25 days annual leave, birthday time off, and volunteering leave.
- Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
- Financial Rewards: Group income protection, pension scheme and exclusive discounts.
- Flexibility & Engagement: Office group activities and support for physical and mental health.
- Recognition: Participate in Flyers, our leading recognition program with financial rewards.
- Hybrid: Typically 2 days per week in the office. We're open to flexible working arrangements and will consider reasonable adjustments in line with individual needs.
Candidate Journey
- Stage 1: Shortlisting of suitable candidates
- Stage 2: Screening Call
- Stage 3: Interview(s) with Hiring Manager(s)
- Stage 4: Feedback/Hired
Join us and be part of a company that's shaping the future of branded payments. Apply today and take the next step in your career!
Blackhawk Network is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.
Account Manager I in Hemel Hempstead employer: Blackhawk Network
Contact Detail:
Blackhawk Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager I in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at BHN. A friendly chat can sometimes lead to a referral, which is golden when it comes to landing that Account Manager role.
✨Tip Number 2
Prepare for the interview by researching BHN and its Nordic retail partners. Show us you’re not just another candidate; demonstrate your knowledge about the brands and how you can drive sales growth for them. We love seeing candidates who are genuinely interested!
✨Tip Number 3
Practice your presentation skills! As an Account Manager, you'll need to communicate effectively with stakeholders. Try presenting your ideas to friends or family to get comfortable. Remember, confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make it happen!
We think you need these skills to ace Account Manager I in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in retail and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. We love seeing genuine enthusiasm for the position.
Showcase Your Analytical Skills: Since the role involves reporting and data analysis, be sure to mention any relevant experience you have in these areas. We appreciate candidates who can demonstrate their analytical capabilities clearly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Blackhawk Network
✨Know Your Retail Landscape
Before the interview, dive deep into the Nordic retail market. Familiarise yourself with key players, trends, and challenges. This will not only show your interest but also help you speak confidently about how you can contribute to driving sales growth.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with data analysis and reporting. Bring examples of how you've used insights to inform decisions in previous roles. This is crucial for the Account Manager position, so highlight your proficiency in Excel and any relevant tools.
✨Build Rapport with Your Interviewers
Since relationship management is key in this role, practice building rapport during the interview. Use active listening, ask insightful questions, and relate your experiences to their needs. This will demonstrate your interpersonal skills and ability to connect with stakeholders.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of specific examples where you've successfully managed challenges or driven sales performance. This will showcase your strategic mindset and adaptability in a fast-paced environment.