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For Companies At a Glance
- Tasks: Manage key retail accounts and drive growth in gift card sales.
- Company: Join Blackhawk Network, a leader in branded payment solutions with a global reach.
- Benefits: Enjoy hybrid work, 25 days leave, private medical insurance, and exclusive discounts.
- Why this job: Be part of a dynamic team shaping the future of retail payments with innovative solutions.
- Qualifications: Experience in commercial roles, strong analytical skills, and advanced Excel proficiency required.
- Other info: Participate in a recognition program with financial rewards and enjoy a supportive work culture.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
About Blackhawk Network:
At Blackhawk Network (BHN), we empower businesses by offering the world\’s largest network of branded payment solutions. From gift cards and e-gifts to corporate pay outs and rewards, we deliver innovative, seamless solutions globally through our network of over 400,000 consumer touchpoints.
Overview:
Job Title: Account Manager III
Contract: Permanent
Workplace: Hybrid – 2 days in office per week in Hemel Hempstead Office
Hours: 35
Reports to: Sr. Manager, Partner Account Mgmt (Commerce)
Overview of Role
We are seeking a Commercial Account Manager to join our UK Retail Team, responsible for driving the continued growth of both our own-brand and third-party gift card ranges within one of our key retail partners.
This role carries full commercial responsibility, including budgeting, forecasting, planogram optimisation, and the onboarding of new products. The successful candidate will play a crucial role in identifying market opportunities, responding to commercial trends, and expanding our presence within the retail landscape.
Responsibilities:
- Account Management: Build, grow, and maintain the relationship with one of our largest key retail accounts, acting as the primary point of contact for all matters related to our gift card portfolio.
- Customer Support: Serve as the first point of contact for queries regarding gift card sales, stock levels, and development work, ensuring timely and accurate responses.
- Operational Leadership: Lead business-as-usual activities including sales analysis, customer service queries, fraud and sales reporting, and product placement.
- Performance Analysis: Analyse weekly and monthly sales and profit data to identify trends, assess performance, and support strategic decision-making.
- Product Onboarding: Manage the onboarding of new physical and digital products, coordinating with internal teams to meet deadlines and ensure process compliance.
- Cross-functional Collaboration: Work closely with internal teams and retail partners on merchandising, demand planning, planogram optimisation, and fraud prevention, while developing deep market knowledge of the UK gift card landscape.
Qualifications:
- Commercial Awareness: Proven experience working in a highly commercial environment, ideally within the retail sector.
- Relationship Building: Excellent interpersonal skills with the ability to quickly build trust and credibility across all levels, including senior management.
- Analytical Thinking: Strong analytical and data interpretation skills, with a track record of building insightful reports and PowerPoint presentations.
- Technical Proficiency: Advanced Excel skills, including manipulation of large data sets and creation of detailed reports.
- Problem Solving: Innovative and solutions-focused mindset, with the ability to manage multiple priorities and influence cross-functional decisions.
- Accountability and Time Management: Demonstrates strong ownership, with the ability to work under pressure, manage time effectively, and deliver results.
Benefits:
- Work-Life Balance: 25 days annual leave plus additional appreciation days, birthday time off, and volunteering leave.
- Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
- Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards.
- Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health.
- Recognition: Participate in Flyers, our leading recognition program with financial rewards.
Candidate Journey at BHN
- Stage 1: Shortlisting of suitable candidates
- Stage 2: Screening Call
- Stage 3: Interview(s) with Hiring Manager(s)
- Stage 4: Feedback/Hired
Join us and be part of a company that\’s shaping the future of branded payments. Apply today and take the next step in your career!
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Account Manager III employer: Blackhawk Network Holdings, Inc.
Contact Detail:
Blackhawk Network Holdings, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager III
✨Tip Number 1
Familiarise yourself with the UK retail landscape, especially in the gift card sector. Understanding current trends and key players will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the retail and account management fields. Attend industry events or join relevant online forums to build connections that could provide insights or referrals for the role.
✨Tip Number 3
Prepare to discuss your experience with data analysis and reporting. Be ready to share specific examples of how you've used analytical skills to drive business decisions or improve performance in previous roles.
✨Tip Number 4
Showcase your relationship-building skills by preparing anecdotes that highlight your ability to establish trust and credibility with clients or stakeholders. This is crucial for the Account Manager role.
We think you need these skills to ace Account Manager III
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Account Manager III position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in account management, particularly in commercial environments. Use quantifiable achievements to demonstrate your impact in previous roles.
Write a Tailored Cover Letter: In your cover letter, address how your skills in relationship building, analytical thinking, and problem-solving make you a great fit for the role. Mention specific examples from your past work that relate to the responsibilities outlined in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Account Manager role.
How to prepare for a job interview at Blackhawk Network Holdings, Inc.
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your analytical skills. Be prepared to discuss sales data, profit margins, and any relevant metrics from your previous roles. Show how you've used this data to drive decisions and improve performance.
✨Build Rapport
Relationship building is key in this role. During the interview, focus on showcasing your interpersonal skills. Share examples of how you've successfully built trust with clients or colleagues, especially in a commercial environment.
✨Showcase Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles and how you approached solving them. Highlight your innovative mindset and ability to manage multiple priorities, as these are crucial for success in this position.
✨Understand the Market
Familiarise yourself with the UK gift card landscape and Blackhawk Network's offerings. Being able to discuss market trends and opportunities will show your commercial awareness and genuine interest in the role.
