Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the European gift cards business and shape digital commerce strategy.
- Company: Join Blackhawk Network, a leader in branded payments across 28 countries.
- Benefits: Enjoy 25 days annual leave, birthday time off, and health benefits.
- Why this job: Make a real impact in eCommerce while embracing innovative technologies.
- Qualifications: Experience in gift cards or two-sided marketplaces; adaptability to change is key.
- Other info: Hybrid work model with a focus on continuous learning and AI integration.
The predicted salary is between 72000 - 108000 £ per year.
Apply for the role at Blackhawk Network (BHN) Europe.
About Blackhawk Network: At Blackhawk Network (BHN), we’re shaping the future of branded payments—powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike.
Overview:
- Contract Type: Permanent
- Workplace: Hybrid – 2 days in office per week in Hemel Hempstead
- Office Hours: 35 hours per week
- Reports to: Vice President, Direct to Consumer
We’re looking for a dynamic Senior Director of eCommerce to lead our European gift cards business and shape the digital commerce strategy across the UK, Ireland, Netherlands, and Germany. In this operational director role, you’ll own P&L and be adept at attracting, developing, and retaining top talent while adapting quickly to change.
Preferred experience:
- Background in gift cards, prepaid products, or two-sided marketplace businesses.
- Demonstrated curiosity and adaptability in emerging technologies.
- Successfully implemented and utilized AI tools to enhance work, improve processes, or deliver measurable results.
Our teams embrace continuous learning and thoughtfully integrate AI to create meaningful impact—for our employees and the future of work.
Benefits:
- Work-life balance: 25 days annual leave plus additional appreciation days, birthday time off, and volunteering leave.
Health
Senior Director of eCommerce employer: Blackhawk Network (BHN) Europe
Contact Detail:
Blackhawk Network (BHN) Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Director of eCommerce
✨Tip Number 1
Network like a pro! Reach out to connections in the eCommerce space, especially those who have experience with gift cards or prepaid products. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Show off your adaptability! During interviews, share specific examples of how you've embraced new technologies or AI tools in your previous roles. This will demonstrate that you’re not just a fit for the job, but also a forward-thinker.
✨Tip Number 3
Prepare for the unexpected! Be ready to discuss how you would tackle challenges in the digital commerce strategy across multiple countries. Think about cultural differences and market trends that could impact your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Blackhawk Network team.
We think you need these skills to ace Senior Director of eCommerce
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Director of eCommerce role. Highlight your experience in gift cards and digital commerce, and don’t forget to showcase any AI tools you've used to drive results.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and adapted to change in your previous positions.
Showcase Your Curiosity: We love candidates who are curious and adaptable! In your application, mention any emerging technologies you've explored or implemented. This will show us that you’re ready to embrace the future of work with us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining the Blackhawk Network family.
How to prepare for a job interview at Blackhawk Network (BHN) Europe
✨Know Your Numbers
As a Senior Director of eCommerce, you'll need to demonstrate your understanding of key performance metrics. Brush up on your knowledge of sales figures, conversion rates, and customer acquisition costs. Be ready to discuss how you've used these metrics to drive growth in previous roles.
✨Showcase Your Adaptability
Blackhawk Network values candidates who can adapt to change. Prepare examples from your past experiences where you successfully navigated shifts in strategy or technology. Highlight any instances where you've implemented AI tools to improve processes or outcomes.
✨Emphasise Team Development
In this role, you'll be responsible for attracting and retaining top talent. Come prepared with strategies you've used to develop teams in the past. Discuss how you foster a culture of continuous learning and how you've supported your team members' growth.
✨Understand the Market Landscape
Familiarise yourself with the gift card and prepaid product market, especially in the UK, Ireland, Netherlands, and Germany. Be ready to discuss current trends, challenges, and opportunities in these regions. This will show your potential employer that you're not just a fit for the role, but also passionate about the industry.