At a Glance
- Tasks: Drive growth and manage strategic partnerships across digital accounts.
- Company: Join a dynamic international team at a leading digital distribution company.
- Benefits: Enjoy 25 days leave, private health insurance, and hybrid working options.
- Other info: Embrace continuous learning and AI integration for meaningful work.
- Why this job: Make an impact in a fast-paced digital environment while collaborating globally.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
Contract Type: Permanent
Workplace: Hybrid – 2 days in office per week
Hours: 35 hours per week
Reports to: Sr. Director, Operations (Commerce)
We’re looking for a driven and collaborative Senior Account Manager to join our international Account Management team and help accelerate growth across the BHN EMEA digital distribution partners. This is a key role that combines strategic partnership management, commercial ownership, and cross-regional collaboration. You will be responsible for high-impact digital accounts, leading them through onboarding, growth, and long-term success. You will also support the development of best practices across the team and act as a bridge between local teams and global counterparts. This role is ideal for someone who thrives in a fast-moving digital environment, thinks strategically, executes reliably, and inspires trust with partners and colleagues alike. We welcome candidates based in either the UK or The Netherlands to apply.
Responsibilities
- Strategic Account Management: Own and drive growth across a portfolio of digital distribution accounts. Develop and execute strategic account plans that align with BHN’s goals, lead QBRs, and strengthen long-term partner relationships.
- Partner Onboarding Leadership: Take full ownership of partner onboarding in collaboration with product, legal, operations, and global teams. Ensure smooth and timely launches, driving accountability and transparency through clear progress reporting.
- Cross-Market Coordination: Act as the key link between EMEA and US teams to ensure alignment on commercial priorities, operational readiness, and partner objectives.
- Revenue Growth & Reporting: Identify and drive upsell and cross-sell opportunities to meet and exceed revenue targets. Deliver transparent reporting on account performance, risks, and growth potential.
- Internal Leadership: Serve as a strategic partner to the team lead and contribute to building a culture of ownership, accountability, and collaboration.
Qualifications
- Several years of experience in account management or strategic partnerships
- Experience in gift card, fintech, digital platforms, or e-commerce preferred
- Proven success in managing multi-country accounts and cross-functional teams
- Strategic thinker with a hands-on mentality
- Strong communicator across different seniority levels and geographies
- Fluent in English (German or Dutch is a plus)
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.
Benefits
- Work-Life Balance: 25 days annual leave plus additional appreciation days, birthday time off, and volunteering leave.
- Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
- Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards.
- Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health.
- Recognition: Participate in Flyers, our leading recognition program with financial rewards.
Candidate Journey At BHN
- Stage 1: Shortlisting of suitable candidates
- Stage 2: Screening Call
- Stage 3: Interview(s) with Hiring Manager(s)
- Stage 4: Feedback/Hired
Senior Account Manager employer: Blackhawk Network (BHN) Europe
BHN is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid work model that promotes work-life balance with generous leave policies and health benefits. Our collaborative culture fosters innovation and strategic thinking, empowering Senior Account Managers to drive impactful partnerships across the EMEA region while benefiting from continuous learning opportunities and recognition programs. Join us in a dynamic environment where your contributions are valued and rewarded.
Contact Details:
Blackhawk Network (BHN) Europe Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Account Manager role. A personal recommendation can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their digital distribution partners and think about how you can contribute to their growth. This will show you’re not just another candidate but someone who’s genuinely interested in their success.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience in account management and how it aligns with the role. Highlight your strategic thinking and hands-on mentality, as these are key traits they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in account management and strategic partnerships, especially in digital platforms or e-commerce, to show us you’re the perfect fit!
Showcase Your Achievements:Don’t just list your responsibilities; we want to see your successes! Use specific examples of how you've driven growth or improved processes in previous roles. Numbers and results speak volumes!
Be Authentic:Let your personality shine through in your application. We value curiosity and adaptability, so share any experiences where you’ve embraced new technologies or implemented AI tools to enhance your work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the hiring process!
How to prepare for a job interview at Blackhawk Network (BHN) Europe
✨Know Your Accounts
Before the interview, dive deep into the digital distribution accounts you'll be managing. Understand their history, current performance, and potential growth areas. This will show your strategic thinking and readiness to take ownership right from the start.
✨Showcase Your Collaboration Skills
Since this role involves cross-regional collaboration, prepare examples of how you've successfully worked with diverse teams in the past. Highlight your ability to bridge gaps between local and global teams, as this is crucial for the position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and strategic thinking. Think of scenarios where you had to drive growth or manage a challenging account. Be ready to discuss your approach and the outcomes, demonstrating your hands-on mentality.
✨Emphasise Continuous Learning
Given the emphasis on emerging technologies and AI tools, be prepared to discuss how you've integrated these into your work. Share specific examples of how you've used technology to enhance processes or achieve measurable results, aligning with the company's values.
