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For Companies At a Glance
- Tasks: Lead the development of our White Label Mall platform and manage agile delivery.
- Company: Join Blackhawk Network, a leader in branded payments across 28 countries.
- Benefits: Enjoy 25 days leave, private medical insurance, and hybrid working options.
- Why this job: Make an impact in a strategic role that bridges tech and business.
- Qualifications: Experience in agile teams, strong communication skills, and technical understanding required.
- Other info: Be part of a dynamic team with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Blackhawk Network
At Blackhawk Network (BHN), we’re shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike. Learn more at BHN.com
Overview
An exciting opportunity has emerged for an experienced Product Manager to drive the development and evolution of our White Label Mall platform. This strategic role demands a technical product leader who can bridge complex engineering challenges with commercial objectives, while managing product development at global scale. The role is pivotal in coordinating between engineering teams, commercial stakeholders, and design functions to deliver a scalable, high-performance platform capable of supporting significant transaction volumes across multiple markets. You will take full ownership of agile delivery, leading a remote scrum team and translating strategic vision into actionable development work.
Responsibilities
- Product Strategy and Planning
- Define and communicate the technical product vision and roadmap, aligning with business growth objectives
- Prioritise feature development based on market opportunity, technical feasibility, and commercial impact
- Develop business cases for platform enhancements and balance immediate client needs with long‑term scalability
- Agile Delivery And Scrum Leadership
- Lead agile ceremonies for a remote scrum team, including sprint planning, backlog refinement, reviews, and retrospectives
- Write clear epics, user stories, and acceptance criteria that articulate requirements and business value
- Maintain and prioritise the product backlog, ensuring a well‑defined pipeline of work
- Remove blockers, track sprint velocity, and report on delivery metrics
- Platform Development
- Oversee development of a robust, scalable platform architecture for high transaction volumes
- Translate business requirements into technical specifications with engineering and design teams
- Ensure multi‑market deployment capabilities with appropriate localisation frameworks
- Manage technical debt and coordinate platform releases
- Stakeholder Management
- Interface with clients to gather requirements, manage expectations, and communicate progress
- Build relationships with internal stakeholders across commercial, operations, and technical teams
- Communicate product strategy and technical constraints effectively across diverse audiences
- Performance And Optimization
- Define and track KPIs for platform performance, scalability, and client satisfaction
- Monitor system metrics, usage patterns, and competitive landscape
- Drive continuous improvements based on data analysis and client feedback
Qualifications
- Proven experience leading agile/scrum teams in remote environments
- Strong capability writing epics, user stories, and acceptance criteria
- Technical understanding of platform architecture, APIs, and software development
- Track record managing complex roadmaps for B2B or platform products
- Excellent stakeholder management and communication skills across technical and non‑technical audiences
- Data‑driven decision‑making with strong analytical capabilities
- Experience with global or multi‑market products
- Comfortable leading distributed teams across multiple geographies
- Self‑motivated with excellent organisational and time management skills
Benefits
- Work‑Life Balance: 25 days annual leave plus additional appreciation days, birthday time off, and volunteering leave.
- Health & Well‑being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
- Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards.
- Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health.
- Recognition: Participate in Flyers, our leading recognition program with financial rewards.
Candidate Journey at BHN
- Stage 1: Shortlisting of suitable candidates
- Stage 2: Screening Call
- Stage 3: Interview(s) with Hiring Manager(s)
- Stage 4: Feedback/Hired
Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career!
Product Manager (Technology) employer: Blackhawk Network (BHN) Europe
Contact Detail:
Blackhawk Network (BHN) Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager (Technology)
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing their platforms inside out will help you stand out and show you’re genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Product Manager. Highlight your experience with agile teams and technical understanding.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining us at BHN!
We think you need these skills to ace Product Manager (Technology)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with agile teams and product management. We want to see how your skills align with our needs, so don’t hold back on showcasing relevant projects!
Showcase Your Technical Skills: Since this role involves bridging engineering challenges with commercial objectives, be sure to mention any technical expertise you have. Whether it’s platform architecture or APIs, we love seeing candidates who can speak the language of tech!
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language to describe your achievements and responsibilities. We appreciate a well-structured application that gets straight to the point.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Blackhawk Network (BHN) Europe
✨Know Your Product Inside Out
Before the interview, dive deep into Blackhawk Network's White Label Mall platform. Understand its features, benefits, and how it stands out in the market. This knowledge will help you articulate your vision for the product and demonstrate your genuine interest.
✨Showcase Your Agile Expertise
Be ready to discuss your experience leading agile/scrum teams, especially in remote settings. Prepare examples of how you've successfully managed sprints, prioritised backlogs, and removed blockers. This will highlight your ability to drive agile delivery effectively.
✨Communicate Like a Pro
Since you'll be interfacing with various stakeholders, practice explaining complex technical concepts in simple terms. Use examples from your past experiences to show how you've effectively communicated product strategies and managed expectations across diverse audiences.
✨Data-Driven Decision Making
Prepare to discuss how you've used data analysis to inform product decisions. Bring examples of KPIs you've tracked and how they influenced your product strategy. This will showcase your analytical capabilities and commitment to continuous improvement.