At a Glance
- Tasks: Drive revenue growth by managing and developing B2B client accounts.
- Company: Join Blackhawk Network, a leader in branded payment solutions with a global reach.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and hybrid working options.
- Other info: Participate in a recognition program with financial rewards and enjoy a supportive work culture.
- Why this job: Be part of a dynamic sales team that values innovation and personal growth.
- Qualifications: No prior experience required; just a passion for sales and client engagement.
The predicted salary is between 28800 - 42000 £ per year.
About Blackhawk Network
At Blackhawk Network (BHN), we’re shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike. Learn more at BHN.com
Overview
Job Title: Inside Sales Representative
Contract: Fixed Term, September – December 24 th
Workplace: Hybrid – 2 days in office per week in Hemel Hempstead Office
Hours: 35 hours per week
Reports to: Supervisor, Inside Sales
The CashStar team delivers comprehensive gift card solutions for both B2B and B2C markets, helping leading retail brands grow customer engagement and drive revenue. The team operates across multiple functions, working together to support clients in the UK and European territories. You will work with major retailers such as Tesco and Marks & Spencer to manage and promote their gift card programs.
The Inside Sales Representative is a key part of the team, focused on expanding and nurturing our client base for bulk gift card purchases.
Responsibilities
- Identify and Engage Prospects: Reach out to potential clients via phone, email, and supported digital channels to introduce CashStar’s bulk gift card solutions and generate interest.
- Achieve Sales Targets: Work towards individual and team goals, adapting to market trends and customer behaviours to drive performance.
- Understand Customer Needs: Use insights from customer interactions to identify opportunities across the CashStar platform and tailor solutions to maximise sales.
- Support Platform Activity: Monitor the CashStar platform, assist with account and sales queries, and investigate any issues or errors that arise.
- Collaborate Across Teams: Work closely with finance, operations, and sales teams to resolve customer complaints and share information that improves service delivery.
- Demonstrate Best Practice: Operate in line with company policies, procedures, and legislative updates, consistently reflecting the company Beliefs in your approach.
Qualifications
- Sales Experience: Ideally bring previous experience in a sales role, with a proven ability to meet or exceed targets.
- Teamwork and Collaboration: Work effectively as part of a team, contributing to shared goals and supporting colleagues.
- Customer Interaction Skills: Deliver excellent service through professional telephone and email communication.
- Confident Use of Business Tools: Demonstrate strong working knowledge of Microsoft Excel, Word, PowerPoint, and online search engines to support day-to-day tasks.
- Clear and Professional Communication: Communicate confidently with customers and internal stakeholders, both verbally and in writing.
- Attention to Detail and Problem Solving: Maintain high standards in written communication, with the ability to solve problems and remain calm under pressure.
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.
Employment is contingent upon the successful completion of a background check.
Benefits
- Work-Life Balance: 25 days annual leave, birthday time off, and volunteering leave.
- Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
- Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond card.
- Flexibility & Engagement: Office group activities and support for physical and mental health.
- Recognition: Participate in Flyers, our leading recognition program with financial rewards.
- Hybrid: Typically 2 days per week in the office. We’re open to flexible working arrangements and will consider reasonable adjustments in line with individual needs.
Candidate Journey At BHN
- Stage 1: Shortlisting of suitable candidates
- Stage 2: Screening Call
- Stage 3: Interview(s) with Hiring Manager(s)
- Stage 4: Feedback/Hired
Join us and be part of a company that’s shaping the future of branded payments.
Blackhawk Network is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.
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Inside Sales Representative in Hemel Hempstead employer: Blackhawk Network (BHN) Europe
At Blackhawk Network, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to excel. As a Customer Service Lead in Apsley, you will benefit from a hybrid working model, competitive remuneration, and ample opportunities for professional growth within the financial services sector. Join us to be part of a team that values innovation and collaboration, ensuring that your contributions directly impact our commitment to customer service excellence.
Contact Details:
Blackhawk Network (BHN) Europe Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Representative in Hemel Hempstead
✨Tip Number 1
Familiarise yourself with Blackhawk Network's products and services. Understanding their branded payment solutions, such as gift cards and e-gifts, will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Blackhawk Network on platforms like LinkedIn. This can provide you with insider insights about the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 3
Prepare to discuss your experience with consultative sales and account management. Be ready to share specific examples of how you've successfully grown client accounts and driven revenue in previous roles, as this aligns closely with the responsibilities of the Inside Sales Representative position.
✨Tip Number 4
Research the latest trends in the payments industry. Being knowledgeable about market developments and challenges will allow you to speak confidently about how you can contribute to Blackhawk Network's growth and success during your interview.
We think you need these skills to ace Inside Sales Representative in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in sales, particularly in account management and B2B environments. Use specific examples that demonstrate your ability to drive revenue growth and manage client relationships.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the Inside Sales Representative role at Blackhawk Network. Mention how your skills align with their needs, particularly in consultative selling and strategic account planning.
Showcase Relevant Achievements:Include quantifiable achievements in your application, such as sales targets met or exceeded, successful account growth strategies implemented, or any awards received. This will help illustrate your potential value to the company.
Prepare for Interviews:Research Blackhawk Network thoroughly and prepare to discuss how you can contribute to their goals. Be ready to provide examples of how you've successfully engaged with clients and driven sales in previous roles.
How to prepare for a job interview at Blackhawk Network (BHN) Europe
✨Understand the Company and Its Solutions
Before your interview, take some time to research Blackhawk Network and its range of branded payment solutions. Familiarise yourself with their products, such as gift cards and e-gifts, and think about how these can benefit potential clients. This knowledge will help you engage in meaningful conversations during the interview.
✨Prepare for Consultative Selling Questions
As an Inside Sales Representative, you'll need to demonstrate your ability to engage in consultative sales conversations. Prepare examples from your past experiences where you've successfully identified client needs and provided tailored solutions. Be ready to discuss how you would approach account planning and strategic engagement.
✨Showcase Your Relationship-Building Skills
Building strong relationships with clients is crucial in this role. Think of specific instances where you've developed multi-level relationships within organisations. Be prepared to discuss how you would leverage these skills to deepen engagement and secure long-term loyalty with BHN's clients.
✨Highlight Your Data-Driven Approach
Blackhawk Network values insight-driven sales strategies. Be ready to talk about how you've used CRM data and market trends in your previous roles to identify opportunities for growth. Discuss any tools or methods you’ve employed to analyse data and drive your sales strategy.
