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For Companies At a Glance
- Tasks: Manage relationships with top Nordic retail partners and drive sales growth.
- Company: Join Blackhawk Network, a leader in branded payments across 28 countries.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and flexible working options.
- Why this job: Be part of an innovative team shaping the future of retail rewards.
- Qualifications: Experience in retail or account management with strong analytical and communication skills.
- Other info: Hybrid work model with opportunities for career growth and development.
The predicted salary is between 35000 - 45000 ÂŁ per year.
About Blackhawk Network
At Blackhawk Network (BHN), we’re shaping the future of branded payments – powering reward, incentive and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike. Learn more at BHN.com
Overview
- Contract: Permanent
- Workplace: Hybrid – 2 days in our Hemel Hempstead Office
- Hours: 35
- Reports to: Sr. Strategic Relationship Manager II
We are seeking an Account Manager (Nordics) to join our team here at BHN. This is an exciting opportunity to work with some of the world’s leading brands across entertainment, fashion and retail. You will support the management of key Nordic retail partners within a fast‑paced, commercial environment, playing an integral role in driving continued sales growth across the region. As Account Manager, you will act as the primary day‑to‑day contact for existing retail partners across the Nordics. You will be responsible for building and strengthening relationships, managing all aspects of third‑party gift card programmes, and delivering agreed annual sales targets in line with the wider business strategy.
Responsibilities
- Own day‑to‑day relationship management of Nordic third‑party retail partners, acting as a trusted partner to stakeholders at all levels and proactively resolving commercial and operational challenges.
- Drive sales performance through weekly reporting and ad‑hoc analysis, using insights to identify trends, inform recommendations, and deliver revenue growth for partners as well as BHN.
- Manage end‑to‑end onboarding of new physical and digital products, working cross‑functionally with Product Implementation, Operations and Merchandising to ensure timely, accurate launches.
- Oversee BAU activities including product testing, sales and fraud reporting, customer queries, presentations and in‑store execution such as planograms and product placement.
- Lead promotional planning across Nordic retail partners, managing the annual promo calendar, developing sales materials and case studies, and collaborating with retailers and internal content teams.
- Partner with Operations and Merchandising to forecast demand, manage stock requirements, and support strategic initiatives including IT projects, new fixtures, merchandising concepts and growth opportunities.
Qualifications
- Experience in retail as an Assistant/Junior Buyer or Supplier/Account Manager, with a strong commercial mindset and ability to operate in a fast‑paced environment.
- Highly organised self‑starter with a strategic, adaptable approach; able to prioritise effectively, work under pressure and operate confidently both independently and as part of a team.
- Strong analytical capability with proven experience in reporting and data analysis to support sound commercial decisions and performance recommendations.
- Excellent interpersonal, communication and presentation skills, with the ability to build trusted relationships, negotiate effectively and influence stakeholders at all levels.
- Detail‑oriented problem solver with strong MS Office skills, particularly Excel and PowerPoint; open to attending supplier conferences and trade shows (travel may be required).
- Creative thinker with an interest in (or working knowledge of) the Nordic retail and/or gift card market; additional Nordic language skills (Danish, Finnish or Swedish) are an advantage.
Benefits
- Work‑Life Balance: 25 days annual leave, birthday time off and volunteering leave.
- Health & Well‑being: Private medical insurance, employee assistance program, enhanced parental leave and free eye tests.
- Financial Rewards: Group income protection, pension scheme and exclusive discounts.
- Flexibility & Engagement: Office group activities and support for physical and mental health.
- Recognition: Participation in Flyers, our leading recognition program with financial rewards.
- Hybrid: Typically 2 days per week in the office. We’re open to flexible working arrangements and will consider reasonable adjustments in line with individual needs.
Candidate Journey
- Stage 1: Shortlisting of suitable candidates
- Stage 2: Screening call
- Stage 3: Interview(s) with Hiring Manager(s)
- Stage 4: Feedback/Hired
Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career!
Blackhawk Network is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.
Account Manager I employer: Blackhawk Network (BHN) Europe
Contact Detail:
Blackhawk Network (BHN) Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager I
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Blackhawk Network. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Blackhawk Network and its role in the Nordic retail market. Show us you’re not just another candidate; demonstrate your passion for the brand and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Account Manager role. Highlight your analytical skills and relationship management abilities, as these are key to driving sales growth.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Account Manager I
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in retail and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Analytical Skills: Since the role involves reporting and data analysis, don’t forget to mention any specific tools or methods you’ve used in the past. We love seeing candidates who can back up their claims with solid examples!
Be Personable: This position is all about building relationships, so let your personality shine through in your application. Share experiences where you've successfully managed partnerships or resolved challenges – we want to know how you connect with others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team at Blackhawk Network!
How to prepare for a job interview at Blackhawk Network (BHN) Europe
✨Know Your Stuff
Before the interview, dive deep into Blackhawk Network's products and services, especially those related to the Nordic market. Familiarise yourself with their gift card programmes and how they drive sales growth. This knowledge will help you speak confidently about how you can contribute to their goals.
✨Showcase Your Analytical Skills
Since the role requires strong analytical capabilities, prepare examples of how you've used data analysis to drive sales or improve processes in your previous roles. Be ready to discuss specific metrics and outcomes to demonstrate your impact.
✨Build Rapport
As an Account Manager, relationship management is key. Practice your interpersonal skills by engaging in mock interviews with friends or colleagues. Focus on how you can build trust and resolve challenges effectively, as this will be crucial in your day-to-day interactions with retail partners.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of situations where you've had to manage multiple priorities or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.