Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage key retail partnerships and drive performance through innovative gift card solutions.
- Company: Join Blackhawk Network, a leader in branded payments across 28 countries.
- Benefits: Enjoy 25 days leave, private medical insurance, and flexible working arrangements.
- Why this job: Shape the future of payments while building strong relationships and driving growth.
- Qualifications: Experience in retail or customer-facing roles with strong analytical and negotiation skills.
- Other info: Embrace continuous learning and AI integration for impactful results.
The predicted salary is between 40000 - 50000 ÂŁ per year.
About Blackhawk Network
At Blackhawk Network (BHN), we’re shaping the future of branded payments—powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike. Learn more at BHN.com
Overview
- Contract: Permanent
- Workplace: Hybrid – 2 days in Hemel Hempstead
- Office Hours: 35
- Reports to: Sr. Manager, Strategic Relationships
As an Account Manager III within the UK Retail team, you’ll own and grow one of Blackhawk’s key retail partnerships, driving performance across both our own brands and third‑party gift card offerings. You’ll lead end‑to‑end account performance, identifying commercial growth opportunities and managing budgeting, forecasting, contract negotiations, planogram optimisation, and the launch of new physical and digital products—working closely with cross‑functional teams to deliver measurable results.
Responsibilities
- Account Management (50%)
- Build, grow, and maintain strong relationships with a key retail partner, acting as the main point of contact
- Own commercial performance, including sales and profit forecasting, analysis, and opportunity identification
- Analyse weekly and monthly sales and profit results, providing insights and recommendations
- Support contract renewals, business negotiations, and quarterly business reviews
- Lead client‑facing aspects of internal and external projects, ensuring alignment across stakeholders
- Operations (50%)
- Manage all operational activities for the key retail account, ensuring smooth day‑to‑day execution
- Lead the launch of new physical and digital gift card products end‑to‑end
- Develop, implement, and optimise planograms, monitoring performance and analysing results
- Liaise with cross‑functional teams (Commercial Product, IT, Product Implementation, Operations, and Finance) to deliver initiatives effectively
- Build regional gift card market expertise, monitoring competitor activity and market trends
Qualifications
- Experience working in a highly commercial environment, ideally within retail or a customer‑facing setting
- Strong interpersonal and relationship‑building skills, with the ability to influence and build credibility across all levels of the business, including senior stakeholders
- Excellent analytical and presentation skills, with advanced Excel capability and confidence manipulating data sets
- Proven ability to manage multiple priorities, bring structure to daily workflows, and drive outcomes across cross‑functional teams
- Strong negotiation skills, with the ability to discuss and agree contractual terms with partners
- A proactive, positive mindset with a strong sense of ownership, accountability, and problem‑solving ability; comfortable using the Microsoft Office suite and willing to travel if required
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.
Benefits
- Work-Life Balance: 25 days annual leave, birthday time off, and volunteering leave.
- Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
- Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond card.
- Flexibility & Engagement: Office group activities and support for physical and mental health.
- Recognition: Participate in Flyers, our leading recognition program with financial rewards.
- Hybrid – typically 2 days per week in the office. We’re open to flexible working arrangements and will consider reasonable adjustments in line with individual needs.
Candidate Journey At BHN
- Stage 1: Shortlisting of suitable candidates
- Stage 2: Screening Call
- Stage 3: Interview(s) with Hiring Manager(s)
- Stage 4: Feedback/Hired
Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career!
Blackhawk Network is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.
Account Manager employer: Blackhawk Network (BHN) Europe
Contact Detail:
Blackhawk Network (BHN) Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Get to know the company inside out! Research Blackhawk Network's products and values, and think about how your experience as an Account Manager can align with their goals. This will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the company culture and expectations. Plus, it’s a great way to get your name out there and potentially get a referral!
✨Tip Number 3
Prepare for those interviews! Think of specific examples from your past roles that demonstrate your skills in account management, negotiation, and relationship building. Practise articulating these stories clearly and confidently.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements rather than just responsibilities. Use numbers and examples to illustrate how you've driven performance or improved processes. This helps us see the impact you've made in previous positions.
Be Authentic: Let your personality shine through in your application. We’re looking for someone with a proactive mindset and a positive attitude, so don’t be afraid to show us who you are and what motivates you. Authenticity goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Blackhawk Network (BHN) Europe
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics related to sales and profit forecasting. Be ready to discuss how you've used data to drive performance in previous roles.
✨Build Rapport with Stakeholders
Strong interpersonal skills are crucial for this role. Before the interview, think of ways to connect with the interviewers. Research their backgrounds and find common ground to establish a good rapport right from the start.
✨Showcase Your Negotiation Skills
Prepare examples of successful negotiations you've led in the past. Highlight your approach to contract discussions and how you’ve managed to achieve win-win outcomes. This will show your capability to handle commercial performance effectively.
✨Demonstrate Adaptability
With the emphasis on emerging technologies and AI tools, be prepared to discuss how you've adapted to new tools in your previous roles. Share specific instances where you implemented technology to enhance processes or deliver results.