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For Companies At a Glance
- Tasks: Manage marketing initiatives and build partnerships with top digital clients to boost sales.
- Company: Join Blackhawk Network, a leader in branded payment solutions with a global reach.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and hybrid working options.
- Other info: Candidates from the UK or Netherlands are welcome to apply.
- Why this job: Work with iconic brands and drive impactful marketing campaigns in a dynamic environment.
- Qualifications: Experience in retail or digital marketing with strong communication and relationship-building skills.
The predicted salary is between 36000 - 60000 ÂŁ per year.
OverviewContract: PermanentWorkplace: Hybrid â 2 days in Hemel Hempstead OfficeHours: 35Reports to: Sr. Manager, Strategic Relationships
As an Account Manager III within the UK Retail team, youâll own and grow one of Blackhawkâs key retail partnerships, driving performance across both our own brands and thirdâparty gift card offerings.
Youâll lead endâtoâend account performance, identifying commercial growth opportunities and managing budgeting, forecasting, contract negotiations, planogram optimisation, and the launch of new physical and digital products â working closely with crossâfunctional teams to deliver measurable results.
ResponsibilitiesAccount Management
Build, grow, and maintain strong relationships with a key retail partner, acting as the main point of contact
Own commercial performance, including sales and profit forecasting, analysis, and opportunity identification
Analyse weekly and monthly sales and profit results, providing insights and recommendations
Support contract renewals, business negotiations, and quarterly business reviews
Lead clientâfacing aspects of internal and external projects, ensuring alignment across stakeholders
Operations
Manage all operational activities for the key retail account, ensuring smooth dayâtoâday execution
Lead the launch of new physical and digital gift card products endâtoâend
Develop, implement, and optimise planograms, monitoring performance and analysing results
Liaise with crossâfunctional teams (Commercial Product, IT, Product Implementation, Operations, and Finance) to deliver initiatives effectively
Build regional gift card market expertise, monitoring competitor activity and market trends
Qualifications
Experience working in a highly commercial environment, ideally within retail or a customerâfacing setting
Strong interpersonal and relationshipâbuilding skills, with the ability to influence and build credibility across all levels of the business, including senior stakeholders
Excellent analytical and presentation skills, with advanced Excel capability and confidence manipulating data sets
Proven ability to manage multiple priorities, bring structure to daily workflows, and drive outcomes across crossâfunctional teams
Strong negotiation skills, with the ability to discuss and agree contractual terms with partners
A proactive, positive mindset with a strong sense of ownership, accountability, and problemâsolving ability; comfortable using the Microsoft Office suite and willing to travel if required
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact â for our employees and the future of work.
Benefits
Work-Life Balance: 25 days annual leave, birthday time off, and volunteering leave.
Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond card.
Flexibility & Engagement: Office group activities and support for physical and mental health.
Recognition: Participate in Flyers, our leading recognition program with financial rewards.
Hybrid â typically 2 days per week in the office. Weâre open to flexible working arrangements and will consider reasonable adjustments in line with individual needs.
Candidate Journey At BHN
Stage 1: Shortlisting of suitable candidates
Stage 2: Screening Call
Stage 3: Interview(s) with Hiring Manager(s)
Stage 4: Feedback/Hired
Join us and be part of a company thatâs shaping the future of branded payments. Apply today and take the next step in your career!
Blackhawk Network is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.
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Account Manager employer: Blackhawk Network (BHN) Europe
Contact Detail:
Blackhawk Network (BHN) Europe Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Account Manager
â¨Tip Number 1
Familiarise yourself with Blackhawk Network's products and services, especially their digital gift card offerings. Understanding their unique selling points will help you articulate how you can contribute to their marketing initiatives during interviews.
â¨Tip Number 2
Network with current or former employees of Blackhawk Network on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Account Manager role.
â¨Tip Number 3
Prepare to discuss specific marketing campaigns you've managed in the past, particularly those that involved digital channels. Highlight your ability to drive results and optimise performance, as this aligns closely with the responsibilities of the role.
â¨Tip Number 4
Stay updated on industry trends related to e-commerce and digital marketing. Being knowledgeable about current market dynamics will not only impress your interviewers but also demonstrate your proactive approach to the role.
We think you need these skills to ace Account Manager
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience in account management, marketing, and client relationship building. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Blackhawk Network's business model and how your skills can contribute to their goals. Mention specific examples of past successes in similar roles.
Showcase Your Skills: Emphasise your proficiency in tools like MS Office and Google Workspace, particularly Excel and PowerPoint. Highlight any experience with SEO, paid social, or e-commerce platforms that aligns with the role.
Prepare for Interviews: Anticipate questions related to campaign strategy, client management, and performance reporting. Be ready to discuss how you've driven results in previous positions and how you would approach the responsibilities outlined in the job description.
How to prepare for a job interview at Blackhawk Network (BHN) Europe
â¨Know Your Brands
Familiarise yourself with the iconic brands that Blackhawk Network collaborates with. Understanding their marketing strategies and how gift cards fit into their business models will show your genuine interest and preparedness.
â¨Demonstrate Campaign Experience
Be ready to discuss specific marketing campaigns you've led in the past. Highlight your role in planning, execution, and the results achieved, especially focusing on ROI and client satisfaction.
â¨Showcase Relationship Management Skills
Prepare examples of how you've built and maintained strong client relationships. Emphasise your interpersonal skills and ability to foster trust, which is crucial for an Account Manager role.
â¨Be Data-Driven
Since performance reporting is key in this role, be prepared to talk about how you've used data to inform your marketing decisions. Discuss any tools or methodologies youâve employed to analyse campaign performance.