Land Assistant – Claims Administration
Location: Glasgow
Hours: 37 hours per week
Contract: Hybrid
We are looking for an organised and proactive Land Assistant to provide administrative support with the management and processing of land-related claims.
Key Responsibilities
- Register and manage land-related claims within internal systems.
- Maintain accurate claim records, supporting documentation and audit trails.
- Monitor the progress of claims and key milestones.
- Act as a point of contact for landowners, customers and agents regarding claims.
- Provide updates on claim progress and elevate more complex matters where required.
- Assist with the preparation and processing of compensation payments.
- Support the validation of claim evidence and supporting documentation.
- Create, update and maintain records within SAP RE, ESCOMS and associated systems.
- Produce reports covering open and ageing claims, pending payments and settled claims.
- Provide general administrative support to Land Officers and the wider Land & Planning team.
Skills & Experience
We are looking for someone with:
- Previous claims handling, customer service or administrative experience.
- Strong organisational and workload management skills.
- Excellent written and verbal communication skills.
- The ability to manage a high volume of casework accurately and efficiently.
- Good working knowledge of Microsoft Office applications.
- Experience using SAP, CRM or similar business systems would be advantageous.
About You
If you have a strong administrative background and enjoy working in a busy, varied role, we’d be pleased to hear from you.
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