At a Glance
- Tasks: Welcome patients, manage appointments, and provide excellent customer care in a busy practice.
- Company: Join a friendly team at Blackhall and Peterlee Practice, dedicated to high-quality healthcare.
- Benefits: Gain valuable experience while working towards a Level 3 Business Admin qualification.
- Other info: Enjoy a supportive environment with potential for full-time employment after your apprenticeship.
- Why this job: Make a real difference in patient care while developing essential skills for your future.
- Qualifications: GCSEs in English and Maths (grade 4 or above) required.
The predicted salary is between 15000 - 20000 £ per year.
Introduction
Blackhall and Peterlee Practice are looking for a motivated, professional and enthusiastic individual to join their busy, friendly team.
The successful candidate will work towards their Business Admin Level 3 whilst in employment with the surgery.
About the Employer
Blackhall and Peterlee Practice aims to provide high quality, safe, professional Primary Health Care General Practice services to our patients.
To focus on prevention of disease by promoting health and wellbeing and offering care and advice to our patients.
To work in partnership with our patients, their families and carers towards a positive experience and understanding, involving them in decision making about their treatment and care.
To be a learning organisation that continually improves what we are able to offer patients.
To ensure all staff have the competency and motivation to deliver the required standards of care ensuring that all members of the team have the right skills and training to carry out their duties competently.
To provide our patients and staff with an environment which is safe and friendly.
- What You\'ll Do
- Welcoming patients to the practice, booking and rearranging appointments, maintaining and monitoring the practice appointment system
- Care Navigation - Signpost patients to the most appropriate service (internally or externally)
- Deal with all general enquiries, explain procedures and make new and follow-up appointments
- Action medication queries / repeat prescription / online repeat prescription requests
- Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner
- Chaperone patients as and when required
- Ensure all incoming and outgoing tasks are actioned appropriately and in a timely manner
- Training Outcome
Potential full-time employment with the surgery after successful completion of the apprenticeship
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
Essential - GCSE - English - 4 or above
Essential - GCSE - Maths - 4 or above
- Course Information
- Course: Business administrator (level 3)
- Level: 3
- Route: Business and administration
- Apprenticeship Level: Advanced
- Working Arrangements
- Working Week: Monday-Friday 09.00-15.30
- Expected Duration: 1 Year 6 Months
- Training Provider: EAST DURHAM COLLEGE
- #J-18808-Ljbffr
Apprentice Medical Receptionist in Hart employer: Blackhall & Peterlee Practice
Blackhall and Peterlee Practice is an excellent employer that prioritises the professional growth of its staff while fostering a supportive and friendly work environment. As an Apprentice Medical Receptionist, you will not only gain valuable experience in a busy healthcare setting but also have the opportunity to work towards a Business Admin Level 3 qualification, ensuring your skills are continuously developed. The practice's commitment to high-quality patient care and employee training makes it a rewarding place to build your career in healthcare.
Contact Details:
Blackhall & Peterlee Practice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Medical Receptionist in Hart
✨Get Involved in Your Local Health Community
Dive into local health and community events where health administrators gather. Not only can you meet professionals, but you can also discover apprenticeship opportunities that may not be advertised online. Networking at these events can help us get our foot in the door and show our passion for the field!
✨Utilise University Career Services
If you're in an educational setting, tap into university career services that often host career fairs and employer meet-ups specifically for health sciences. These events are goldmines for apprenticeship listings and can directly connect us with representatives from companies like Blackhall & Peterlee Practice.
✨Join Relevant Online Forums and Groups
Connect with online communities that focus on health sciences administration. Platforms like Reddit or even specific Facebook groups can provide insider information about upcoming apprenticeships, tips on interviews, and even mentorship opportunities from industry veterans.
✨Direct Applications Are Key!
Don't hesitate to apply directly through the website of Blackhall & Peterlee Practice. Many apprenticeship opportunities might not be widely advertised. A proactive application approach lets us showcase our enthusiasm and skills directly to the employer, which can set us apart from the competition!
We think you need these skills to ace Apprentice Medical Receptionist in Hart
Some tips for your application 🫡
Show Off Your Passion for Health Sciences:In your cover letter, make sure to highlight why you're passionate about health sciences. Mention any relevant coursework or experiences that sparked your interest in this field. We want to see that you’re not just looking for any apprenticeship, but specifically one in health sciences administration!
Emphasise Relevant Qualifications:For a role in health sciences administration, it’s a good idea to list any courses, certifications, or volunteer work you’ve done that’s related to healthcare or administration. Even if it's just shadowing a professional or helping out at a local clinic, show us that you've got the basics down and a keen interest in the health sector.
Make It Personal and Relatable:In your application, share a short personal story that connects you to health sciences. Maybe a family member’s experience with healthcare inspired you or a volunteer project made you see the impact of health administration. We love to hear personal stories because they make your application stand out and feel genuine.
Be Clear About Your Goals:Since this is an apprenticeship, it’s important to state what you hope to learn and achieve during your time with us at Blackhall & Peterlee Practice. Be specific about the skills you want to develop and how they align with your career aspirations in health sciences. This shows you’re committed to your professional growth and know what you want out of this experience!
How to prepare for a job interview at Blackhall & Peterlee Practice
✨Understanding the Health Sciences Landscape
Dive into the specifics of health sciences administration before your interview at Blackhall & Peterlee Practice. Familiarise yourself with relevant policies, regulations, and management practices in healthcare environments. This will not only impress your interviewers but also show your genuine interest in the field.
✨Showcase Your Organisational Skills
As an apprentice, they’ll be looking for your ability to juggle tasks and manage time effectively. Bring along examples of how you’ve previously handled multiple responsibilities, whether that’s through school projects or extracurricular activities. Demonstrating your organisational prowess will give you an edge.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions in your interview. Prepare for situations related to patient confidentiality, teamwork in a healthcare setting, or even managing conflicts. Practising these thoughtful responses will help you shine and demonstrate your problem-solving abilities.
✨Emphasise Your Willingness to Learn
As an apprentice, your eagerness to learn is crucial. Make sure to convey your motivation for exploring the ins and outs of health sciences administration during the interview. Discuss what areas you’re excited to dive into, and ask about the learning opportunities available at Blackhall & Peterlee Practice.
