At a Glance
- Tasks: Support sales and administration teams with customer service and data management.
- Company: Join Blackfinch Group, an award-winning investment specialist with a strong track record.
- Benefits: Enjoy career progression opportunities, hybrid working, and professional development support.
- Why this job: Make a real impact by supporting innovative investment solutions and engaging with clients.
- Qualifications: Good secondary education; willingness to achieve CF1 or R01 qualification.
- Other info: Dynamic work environment that values diversity and encourages personal growth.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Blackfinch Group is an award-winning investment specialist. Built on over 20 years of investment track record, the name Blackfinch first came into being on the anniversary of Darwin’s birth, 12th February 2013. A trusted provider, we work in partnership with advisers. Our businesses cover tax-efficient solutions, early stage investing, managed portfolio services, property financing and renewable energy. We’re proud to be entrusted with over £950 million in assets under management.
As Sales and Administration Support colleague you will provide support to the Distribution, Events and Client Excellence Teams. You will be providing a professional and courteous customer service to our external adviser clients and supporting the External Business Development Managers, through an efficient and structured approach. Blackfinch are proud of the career progression opportunities available.
Key Responsibilities- Arrange meetings for External BDMs, generate illustrations (for potential investments) and follow up on outstanding queries via the telephone or email.
- Complete follow up meeting requests such as sending emails and generating illustrations.
- Supporting External Business Development Managers and Internal Business Development Managers with administrative tasks.
- Gather data for strategic contact lists and for analysis by other Distribution Team members.
- Support the leadership team with data and presentation generation, and provide reports when required.
- Assist Client Excellence and the Events Manager when required.
- Seek out ways to improve knowledge, skills and processes.
- Support our events colleagues with preparation and follow up tasks.
- Previous experience of working with data and using Microsoft Excel to a high standard.
- Previous office and administrative experience, ideally within sales support.
- Previous experience using Power BI and Hub Spot would be desirable although not essential as full training will be provided.
- High level of attention to detail and work in a structured and methodical manner.
- Understand data, its importance and how it can be analysed.
- Excellent telephone manner and able to communicate in an engaging way on the telephone.
- Friendly and professional “can do” attitude with the ability to take the initiative when necessary.
- Work well in a hybrid environment (both in an office space and remotely).
- Adaptable to change and positive when engaging in new or challenging situations.
- Keen to support others with a variety of tasks and confidently engage with interlinked departments.
- Good level of secondary education.
- To either hold or be prepared to achieve during your first 6 months the CF1 or R01 qualification (on a sponsorship basis).
We reserve the right to close the vacancy early, should we receive sufficient applications. Blackfinch is an equal opportunities employer that values diversity and welcomes applications from all suitably qualified persons regardless of their ethnicity, gender, sexual orientation, age, disability, religious practice or any other perceived differences. A copy of our Equal Opportunities Policy is available upon request.
Sales and Administration Support employer: Blackfinch Group
Contact Detail:
Blackfinch Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Administration Support
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills, especially in data handling and customer service, make you the perfect fit for the Sales and Administration Support role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Sales and Administration Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Sales and Administration Support role. Highlight any relevant experience, especially in sales support and data management, to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join Blackfinch and how your skills align with our values. Keep it friendly and professional – we love a good story!
Show Off Your Skills: Don’t forget to mention your proficiency in Microsoft Excel and any experience with Power BI or Hub Spot. We’re looking for someone who can handle data like a pro, so let us know what you’ve got!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Blackfinch Group
✨Know Your Numbers
Since the role involves working with data and using Microsoft Excel, brush up on your Excel skills before the interview. Be ready to discuss how you've used data in previous roles and how it can impact decision-making.
✨Showcase Your Customer Service Skills
As you'll be providing support to external adviser clients, think of examples where you've delivered excellent customer service. Prepare to share specific situations where you resolved issues or improved client satisfaction.
✨Be Ready for Teamwork Questions
This position requires collaboration with various teams. Prepare to discuss your experience working in a team environment, highlighting how you’ve supported colleagues and contributed to group success.
✨Demonstrate Your Adaptability
Blackfinch values adaptability, especially in a hybrid work environment. Think of examples where you've successfully adapted to change or taken the initiative in challenging situations, and be ready to share those stories.