Field Services Engineer

Are you an experienced field service engineer?

Have you worked in a Laboratory or Medical Environment?

Could you service and repair immunoassay equipment?

I am recruiting for a large European based medical device business, who are looking for a Field Service Engineer to join their UK team, looking after their Southern England clients.

As Field Service Engineer, you will:

• Assist the customer with any technical issues by phone, with response time as defined within customer contract (typically one working hour)
• Maintain inventory of parts and supplies
• Install and repair scientific instrumentation manufactured by Luminex Corporation at customer locations within a multi-state geographic region.
• Manage an expense account, service tools and spare parts inventories.
• Attend customer site to troubleshoot and repair any reported equipment faults, with response-time as defined within customer contract (typically same-day or next-working-day).
• Complete all preventative maintenance in accordance with defined schedules
• Install any upgrades necessary to maintain Instrument performance, safety, and reliability in accordance with defined deadlines.
• Document all service activity within business corporate service management application, and in accordance with defined standards and time frames.
• Provide first level engineering support for installation and decommissioning of instruments.

To be considered as a Field Service Engineer, you will have:

• Minimum 2 years’ experience as field service engineer within a medical laboratory environment, or as medical laboratory technician having a demonstrable practical aptitude and interest in engineering.
• Associate degree AS, AA, BS Electronics, or demonstrated equivalent – Minimum of a higher education certificate
• Strong experience of complex electro-mechanical equipment gained in a highly regulated industry would be considered.
• Electromechanical and fluidic systems experience.
• Computer expertise, with a good knowledge of MS Windows (principally Windows 10)
• Fault finding and solutions-based thinking.
• Experience dealing with clinically trained customers in a clinical environment.
• A full/ Clean driving license is essential.

Due to client sites, applicants MUST be based South of the Thames river.

Seniority level

Associate

Employment type

Full-time

Job function

Industries: Robotics Engineering, Hospitals, and Engineering Services

#J-18808-Ljbffr