At a Glance
- Tasks: Support individuals in making positive health changes and connect them with local services.
- Company: Join Blackburn with Darwen Borough Council's friendly Health & Wellbeing Team.
- Benefits: Permanent role with 37 hours per week, training opportunities, and a supportive environment.
- Other info: Dynamic office-based role with opportunities to engage with diverse communities.
- Why this job: Make a real difference in people's lives while developing your skills in a collaborative team.
- Qualifications: Strong communication skills and a passion for helping others; no prior experience needed.
The predicted salary is between 25200 - 30800 £ per year.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Terms & Conditions: 37 hours per week, Permanent, office-based
Closing Date: 21st September 2026
Interview Date: 28th September 2026
Do you enjoy talking to people, helping them make positive changes and finding practical solutions to improve their health? Blackburn with Darwen Borough Council's Health & Wellbeing Team is looking for a highly organised, enthusiastic and empathetic Wellbeing Service Hub Advisor to join our small, friendly team.
Our ambition is for the people of Blackburn with Darwen to stay as healthy as possible for as long as possible. We're a collaborative team who value being able to share ideas, problem-solve and support each other in real time. For this reason, the Health & Wellbeing Team works office-based, with the same approach across all the roles in the team to support effective teamwork and fairness.
We are a healthy lifestyles and prevention service, supporting people with areas including physical activity, healthy eating, weight management, stopping smoking, NHS Health Checks and wider wellbeing (including wellbeing at work). We work closely with health professionals, partners and our communities to make healthy lifestyles accessible to everyone and help reduce health inequalities.
We believe that people have untapped strengths and resources within them. Our role is to provide high-quality, non-judgemental support that helps people recognise those strengths and take the next step that is right for them.
We support our team to develop their skills and knowledge through training and learning opportunities and encourage people to bring new ideas and approaches to their work.
As a Wellbeing Hub Advisor, you'll be at the heart of our service and the first point of contact for many people accessing our service. You'll receive referrals from health professionals and wider partners, as well as telephone and web enquiries from members of the public. You'll listen to people, understand their circumstances and use your knowledge of our services to help them find the right support.
No two days are necessarily the same. You could be helping someone find a local exercise opportunity, access a healthy weight programme, stop smoking, arrange an NHS Health Check or connect with a community service.
Accurate record keeping is an important part of the role. You'll use our online client management system to record every contact with a person, including enquiries, conversations, referrals and outcomes, ensuring information is accurate, up to date and handled confidentially.
The Hub can be busy, so you'll need to be comfortable managing competing priorities, working independently and using your judgement while knowing when to ask for support.
We're looking for someone who:
- enjoys talking to people and building rapport quickly
- listens without judgement and is genuinely interested in understanding people's circumstances
- is confident using IT systems and understands the importance of accurate, timely and confidential record keeping
- can communicate clearly and sensitively with members of the public and professionals
- is organised and able to manage competing priorities
- is able to maintain accurate records and follow agreed processes
- can work confidently both independently and as part of a small team
- is comfortable using their initiative and making decisions within their role
- is approachable, reliable and committed to providing a positive experience for the people who contact our service
You don't need to have worked in a health and wellbeing service before. We are interested in the skills, values and approach you can bring to the role. The ability to speak a community language is desirable and would help us make our services more accessible to the diverse communities we serve.
Please see the Job Description and Person Specification for full details of the role and requirements. Please note that your application needs to evidence the requirements of the role and must be accompanied by a supporting statement outlining how you meet the essential/desirable criteria in the Person Specification of the post. Previous applicants need not apply.
Wellbeing Service Hub Advisor employer: Blackburn with Darwen Council
Blackburn with Darwen Borough Council is an excellent employer, offering a supportive work culture that prioritises the well-being and professional development of its staff. As a Social Worker in the Transformation in Adult Supported Living role, you will have the opportunity to make a meaningful impact on the lives of individuals with complex needs while benefiting from ongoing training and collaboration with key partners in the community. Located in a vibrant area, the council fosters a sense of belonging and encourages innovative approaches to social care.
Contact Details:
Blackburn with Darwen Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Wellbeing Service Hub Advisor
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Blackburn with Darwen Council.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Blackburn with Darwen Council.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Blackburn with Darwen Council, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Wellbeing Service Hub Advisor
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Blackburn with Darwen Council.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Blackburn with Darwen Council.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Blackburn with Darwen Council. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Blackburn with Darwen Council. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Blackburn with Darwen Council
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Blackburn with Darwen Council’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
