At a Glance
- Tasks: Provide essential admin support for parking services and manage varied workloads.
- Company: Join a supportive council team focused on community service and employee wellbeing.
- Benefits: Flexible working hours, career progression opportunities, and a culture of respect and collaboration.
- Other info: Embrace a culture of kindness with mental health support and a focus on employee wellbeing.
- Why this job: Make a real difference in your community while developing valuable skills in a friendly environment.
- Qualifications: Strong admin skills, digital competence, and excellent communication abilities.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
- Salary Grade D, SCP 5-8, £25,583 to £26,824 per annum
- Terms and Conditions: Permanent, 37 hours per week, with possibility for term time hours available
- Department: Environment and Resident Services
- Closing Date: 5th July 2026
- Shortlisting Date: w/c 6th July 2026
- Interview Date: w/c 6th July 2026
We are looking for a confident and reliable administration officer to join our Parking Services Team. This is an exciting opportunity for an enthusiastic, self-motivated individual who is passionate about providing excellent support services to our residents and communities. This is a non-customer facing, back-office role based in a small, yet busy team, within Parking Services.
This is an office-based role, and working hours are 37hrs, over 5 days, Monday to Friday, and flexible working is available between 8am and 6pm. As a key member of the team, you will provide administrative support for the processing of Penalty Charge Notices, permits and parking enforcement across the borough.
You will require excellent interpersonal and communication skills, along with excellent digital competence and proficiency. The role involves managing a varied workload, where the ability to multitask, and prioritise effectively, is essential. We are looking for a skilled administrator who can carry out a wide range of clerical duties. These will include typing, word processing, maintaining Excel spreadsheets, photocopying, printing, filing, and updating records and information systems, both manually and digitally, to support service delivery.
The role may also include practical responsibilities such as supporting the locking and unlocking of buildings and supporting our Civil Enforcement Officers to ensure that the service is operating within the legislative processes. We are looking for someone who is reliable, organised, and able to work both independently and as part of a team, to complete daily tasks efficiently.
You will have a friendly and approachable manner, with the ability to engage positively with people of all ages from diverse communities. A strong commitment to excellent customer service is essential, ensuring a welcoming and supportive environment for all users.
What we offer You!
- Trust – We know that trust is built with consistency, we are working hard to ensure full consistency across all service areas.
- Respect – We are proud of the culture we have in BWD, in that no matter who you are, we are open to ideas, comments, open dialogue and respectful challenges to enable the improvements of our services for the benefit of our residents and employees alike.
- Ambition – We want all our employees to be able to progress and have ambition in their role and within the authority and Blackburn with Darwen Borough Council have many opportunities to enhance your learning and skills and allow you fair and equal career pathways and progression opportunities.
- Collaboration – We have a huge variety of teams at the council with different skills and experience. We are all working together to provide the best services we can to our residents, visitors and communities.
- Kindness – We firmly believe that kindness begins with the understanding that we all struggle from time to time. This is equally true for some of our workforces, that's why we have a well-embedded wellbeing and employee assistance programmes.
In addition to your online application form, please include supporting information which evidences how you meet the criteria detailed on the key requirements document. The listing may close before the closing date should sufficient applicants have been received.
Parking Services Officer employer: Blackburn with Darwen Council
Join Blackburn with Darwen Borough Council as a Parking Services Officer and become part of a supportive and dynamic work environment that prioritises trust, respect, and collaboration. With flexible working options, a strong commitment to employee wellbeing, and ample opportunities for professional growth, we empower our staff to excel in their roles while making a meaningful impact on our diverse community. Experience a culture that values kindness and open dialogue, ensuring that every team member feels valued and engaged.
Contact Details:
Blackburn with Darwen Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Parking Services Officer
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Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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How to prepare for a job interview at Blackburn with Darwen Council
✨Get to Know Public Sector Values
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Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Blackburn with Darwen Council.
