At a Glance
- Tasks: Create unforgettable experiences and lead the hospitality teams at iconic venues.
- Company: Join Blackburn with Darwen's Venues Team during an exciting transformation.
- Benefits: Full-time, permanent role with opportunities for growth and creativity.
- Other info: Fast-paced role with weekend and evening shifts; perfect for dynamic individuals.
- Why this job: Shape visitor experiences and drive commercial success in a vibrant environment.
- Qualifications: Experience in hospitality management and a passion for customer service.
The predicted salary is between 38291 - 46801 £ per year.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
- Terms & Conditions: 37 hours, Full Time, Permanent
- Department: Growth
- Closing Date: 28th August 2026
- Shortlisting: 2nd September 2026
- Interviews: 8th September 2026
Create exceptional experiences. Drive commercial success. Lead the future of hospitality.
This is an exciting time to join Blackburn with Darwen's Venues Team. With King George's Hall preparing to reopen following a £13.5 million transformation, we are looking for an ambitious and customer-focused Hospitality Manager to lead and develop our food, beverage and hospitality offer across King George's Hall and Darwen Library Theatre.
From major concerts and theatre productions to conferences, private events and community celebrations, you'll play a key role in ensuring visitors receive an outstanding experience while maximising commercial income and growth opportunities. Leading our hospitality and bar teams, you will be responsible for delivering excellent customer service, developing an attractive hospitality offer, driving sales and profitability, and ensuring the highest standards of quality, compliance and presentation.
We are looking for someone who:
- Has experience managing hospitality, catering or licensed operations in a venue, events, leisure or visitor attraction setting.
- Is commercially minded and passionate about growing income and improving customer experiences.
- Has a proven track record of leading, motivating and developing teams.
- Thrives in a fast-paced environment and enjoys delivering high-profile events.
- Can combine creativity, attention to detail and strong operational management.
This is more than a hospitality role. It's an opportunity to help shape the visitor experience at two of Blackburn with Darwen's flagship venues and play a leading part in the reopening of one of Lancashire's most iconic entertainment destinations. If you're passionate about hospitality, customer experience and building a successful commercial operation, we'd love to hear from you.
Weekends and some late evening working is part of this role as are annualised hours.
Hospitality and Event Manager employer: Blackburn with Darwen Council
Blackburn with Darwen Council is an excellent employer, offering a dynamic work environment that prioritises employee well-being and professional growth. With flexible and hybrid working options, the council fosters a culture of inclusivity and innovation, empowering employees to make meaningful contributions to the transformation of Adult Social Care services. Join us to be part of a team that values diverse perspectives and invests in your development.
Contact Details:
Blackburn with Darwen Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality and Event Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Blackburn with Darwen Council. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Blackburn with Darwen Council
Don't be shy about reaching out to Blackburn with Darwen Council directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality and Event Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Blackburn with Darwen Council and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Blackburn with Darwen Council
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
