Digital Project Manager (AI-enabled delivery)

Blackbridge is the UK’s largest employee-owned employer branding agency. We combine consultancy, creativity and digital delivery to help some of the world’s best-known organisations attract, engage and retain talent. Our clients include brands like Aviva, Vodafone, Dunelm, Halfords and the NHS. The work we do spans strategy, creative campaigns and high-quality digital experiences, with website builds sitting at the heart of much of what we deliver.

We’re now looking for a digital project manager to join the team. Someone who can lead the delivery of complex digital projects, build strong relationships, and help us continue to improve how we work, including how we use AI in a practical, meaningful way.

The Role

As a digital project manager, you’ll be responsible for the successful delivery of our digital projects from start to finish. You’ll work closely with client service, creative and development teams, acting as the central point of coordination and ensuring everything runs smoothly. You’ll manage timelines, budgets and expectations, while also playing a key role in shaping the solutions we deliver. This isn’t just about keeping projects on track. You’ll be expected to think about how we can do things better, whether that’s improving processes, introducing new tools, or finding smarter ways to deliver work. That includes using AI where it adds real value.

What you’ll be doing

• Leading end-to-end delivery of digital projects, particularly website builds
• Managing timelines, budgets, scope and resourcing
• Acting as the main point of contact for clients throughout the project lifecycle
• Translating client requirements into clear briefs for creative and development teams
• Keeping communication clear and consistent across all stakeholders
• Identifying risks, managing changes and keeping projects on track
• Contributing to proposals, planning and client presentations
• Continuously reviewing and improving how projects are delivered
• Using AI to enhance delivery
• Using AI tools to support planning, documentation and day-to-day project management tasks
• Creating and refining prompts or simple custom GPTs to improve efficiency
• Identifying opportunities to streamline workflows using AI
• Staying up to date with relevant tools and applying them in a practical way

What we’re looking for

• Strong digital project management experience, ideally within an agency environment
• Experience delivering website builds or similar digital products
• Excellent organisation and communication skills
• Ability to manage multiple projects and priorities at once
• Confidence working with clients and building trusted relationships
• Strong attention to detail and a structured approach to delivery
• Commercial awareness, including budgets and project profitability
• Good understanding of digital platforms and analytics (e.g. Google Analytics)

Bonus if you have

• Experience using AI tools in a working environment
• Interest in improving processes, workflows and ways of working
• Curiosity about new tools, platforms and emerging technology

What it’s like to work here

We’re a collaborative, down-to-earth team that cares about doing great work and doing it properly. Because we’re employee-owned, everyone has a genuine stake in the business and how it performs. That creates a culture where people take ownership, support each other and look for ways to keep improving. You’ll work on a wide range of projects for well-known brands, alongside experienced teams across strategy, creative and digital. And you’ll have the space to bring ideas, challenge thinking and help shape how we evolve.

Our benefits are competitive and intended to help make your life a little easier:

• Unlike most agencies, we’re employee-owned – which is exactly as it sounds. After 12 months, you’ll become a Partner of Blackbridge and receive your fair share of our profits
• Being employee-owned, we have a colleague appointed representative (Partner Councillor) who gives us the chance to voice our opinions on various elements of the business in an open and productive manner
• A work‑life balance is important to who we are, that’s why we have a hybrid work policy, with 3 days in the office and 2 days working from home
• We have regular socials and events to give us the chance to make genuine friendships and connections outside of the workday. Activities we’ve had in the past include quiz nights, karaoke, drinks at various Central London pubs/bars and The Cube
• 25 days’ holiday with 1.5 days gifted over Christmas
• Our Employee Assistance Programme is available to you 24/7, which offers mental health support through courses and counselling sessions
• Health Cash Plan – claim back costs for everyday healthcare (dental, optical, prescriptions, physiotherapy, etc.), plus access to a wide range of discounts
• Enhanced parental pay and leave, so you can settle your family in, enjoy the early days and maintain your sense of financial security
• You’ll have access to our company pension scheme, helping you save towards your long-term financial wellbeing