BlackBox Hosting Ltd. is seeking a Head of Professional & Operational Services to align founder strategy, technical direction, and growth plans with delivery capability. This office-based/hybrid role reports directly to the Directors and emphasizes governance, accountability, and continuous improvement to sustain scale.
You will lead TechOps and Professional Services, shaping priorities, processes, and metrics across the organisation to ensure high-quality customer outcomes and scalable delivery.
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Head of Operations & Delivery Excellence employer: BlackBox Hosting Ltd
As the Head of Professional & Operational Services, you will join a dynamic and innovative team dedicated to driving sustainable growth in a collaborative office-based and hybrid environment. Our company fosters a culture of accountability and continuous improvement, offering ample opportunities for professional development and career advancement. With a strong focus on operational excellence and customer satisfaction, we provide a supportive atmosphere where your contributions directly impact our success and the quality of service we deliver.