At a Glance
- Tasks: Be the go-to person for customer enquiries and keep office admin running smoothly on weekends.
- Company: Join a friendly bakery team that values organisation and communication.
- Benefits: Earn £15 per hour while working in a fast-paced, supportive environment.
- Other info: Enjoy a dynamic role with opportunities to learn and grow in a bakery setting.
- Why this job: Make a real difference by helping customers and supporting a lovely team every weekend.
- Qualifications: Organised, detail-oriented, and proficient in Word, Outlook, and Excel.
The predicted salary is between 15 - 15 £ per hour.
CPU Administrator — Weekend (Saturday & Sunday) 07:30–15:30 | £15 per hour
The Role
You’ll be the first point of contact for our shops and wholesale customers, and keep production ordering and office admin running smoothly across the weekend.
Here’s a flavour of what you’ll get stuck into
- Answering the phone and handling enquiries as first point of contact for shops and wholesale customers.
- Maintaining and updating customer/shop orders, and processing daily order plan and quantity changes.
- Entering, amending and approving orders on Cybake, including wholesale orders and delivery changes.
- Printing and processing production reports for the bakers.
- Processing online orders for cakes and other Blackbird Online Shop goods - confirming with customers and logging orders accurately.
- Handling customer complaints (Google & email) professionally and passing them to the right person.
- Supporting new account onboarding - sending documents and liaising with logistics.
- Keeping consumables, stationery and printed labels (crate, sandwich & toastie, production) stocked up.
- General office admin, including post, internal mail, and keeping the workspace clean and organised.
What We're Looking For
- Highly organised, with a good eye for detail and the ability to prioritise under pressure.
- Proficient in Word, Outlook and Excel, with accurate data entry skills; happy to learn Cybake.
- Excellent telephone manner and a confident, friendly communicator with people at all levels.
- Self-motivated, able to work alone and manage your own time.
- A proactive, can-do attitude and a genuine team player.
- Reliable and punctual, with the flexibility to work every Saturday & Sunday.
- What You'll Get
- £15 per hour.
- Every Saturday & Sunday, 07:30–15:30.
- A fast-paced, friendly bakery environment and a genuinely lovely team to work with.
- #J-18808-Ljbffr
Office Admin employer: Blackbird
At Blackbird, we pride ourselves on being an excellent employer by fostering a vibrant and supportive work culture in our Greater London bakery. We offer comprehensive training and development opportunities to help our team members grow, alongside a commitment to exceptional customer service that makes every day rewarding. Join us to be part of a dynamic team where your enthusiasm and leadership can truly shine.
