At a Glance
- Tasks: Be the go-to person for customer enquiries and keep office admin running smoothly on weekends.
- Company: Join a friendly bakery team in a fast-paced environment.
- Benefits: Earn £15 per hour with weekend shifts and a supportive team.
- Other info: Enjoy a lovely team atmosphere while gaining valuable experience.
- Why this job: Perfect for organised individuals who thrive in a dynamic, customer-focused role.
- Qualifications: Strong organisational skills and a friendly telephone manner are essential.
The predicted salary is between 15 - 15 £ per hour.
You'll be the first point of contact for our shops and wholesale customers, and keep production ordering and office admin running smoothly across the weekend. Here's a flavour of what you'll get stuck into:
- Answering the phone and handling enquiries as first point of contact for shops and wholesale customers.
- Maintaining and updating customer/shop orders, and processing daily order plan and quantity changes.
- Entering, amending and approving orders on Cybake, including wholesale orders and delivery changes.
- Printing and processing production reports for the bakers.
- Processing online orders for cakes and other Blackbird Online Shop goods - confirming with customers and logging orders accurately.
- Handling customer complaints (Google & email) professionally and passing them to the right person.
- Supporting new account onboarding - sending documents and liaising with logistics.
- Keeping consumables, stationery and printed labels (crate, sandwich & toastie, production) stocked up.
- General office admin, including post, internal mail, and keeping the workspace clean and organised.
What We're Looking For
- Highly organised, with a good eye for detail and the ability to prioritise under pressure.
- Proficient in Word, Outlook and Excel, with accurate data entry skills; happy to learn Cybake.
- Excellent telephone manner and a confident, friendly communicator with people at all levels.
- Self-motivated, able to work alone and manage your own time.
- A proactive, can-do attitude and a genuine team player.
- Reliable and punctual, with the flexibility to work every Saturday & Sunday.
What You'll Get
- £15 per hour.
- Every Saturday & Sunday, 07:30–15:30.
- A fast-paced, friendly bakery environment and a genuinely lovely team to work with.
Office Admin in London employer: Blackbird
At Blackbird, we pride ourselves on being an excellent employer by fostering a vibrant and supportive work culture in our Greater London bakery. We offer comprehensive training and development opportunities to help our team members grow, alongside a commitment to exceptional customer service that makes every day rewarding. Join us to be part of a dynamic team where your enthusiasm and leadership can truly shine.
We think you need these skills to ace Office Admin in London
Customer Service Skills
Data Entry Skills
Proficiency in Word
Proficiency in Outlook
Proficiency in Excel
Attention to Detail
Organisational Skills
