Heidi is hiring a commercially driven Mid-Market Customer Success Manager to own a portfolio of ~50 accounts and a ~£2.5M ARR book across UK healthcare organisations. You will manage a full quota, forecast pipelines, and partner with Account Executives to drive renewals and expansions.
This is a true revenue ownership role in a high-volume, multi-product SaaS environment. You’ll use usage data to spot expansion opportunities, build account plans, and lead renewal conversations from start to
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Mid-Market Customer Success Leader, Healthcare SaaS in London employer: Blackbird Ventures Pty
Eucalyptus is an exceptional employer, dedicated to fostering a culture of innovation and collaboration in the health sector. With a strong focus on employee growth, you will have the autonomy to shape new health categories while working alongside a passionate team committed to improving patient outcomes. Located in the UK, Eucalyptus offers a dynamic work environment that values diverse perspectives and encourages meaningful contributions to the future of healthcare.
