Delivery Driver - Company Vehicle in London

Responsible for deliveries to shops and customers.

Report to: Logistic Manager

Shifts from 2am, averaging 6 hours per shift. Part-time position 4 days a week with possibility for overtime.

Overall Purpose and Scope of the Job: To safely deliver all products and goods ordered to Blackbird shops and wholesale customers on a specified route, ensuring the required standards and quality is always met.

Key Objectives:

• Carry out daily vehicle safety checks.
• Know all the customer delivery details and requirements to enable more flexibility on routes to be achieved.
• Ensure vehicle and stock is fully secured when not in attendance.
• Be familiar with the full range of products and understand the different quality aspects visually.
• Ensure all customers receive an amazing delivery service every time.
• Keep accurate records of deliveries, mileage, and fuel, and submit documentation to management.
• Sort out deliveries at CPU accurately ready for dispatch to customers.
• Check delivery notes and ensure 100% accuracy.

Key Responsibilities and Activities:

General Operational Duties:

• Ensure that all finished products are present, ready for delivery and of the required standard.
• Be familiar with the Delivery Schedules, Customer Lists and Customer Requirements.
• Report for all shifts as stipulated on the rota.
• Use navigation tools and consider factors like traffic and roadblocks to plan the most efficient route.

Communication:

• Inform the Logistics Manager and customer of any deliverable product shortages and quality issues both before and throughout the shift.
• Communicate any issues with vehicles, products or deliveries immediately to line manager.
• Ensure safe and correct usage of Bluetooth equipment, keeping it in working order.
• Communicate any incidents or accidents no matter how minor to line manager, including any parking offences or tickets.

Standards:

• As a representative of the company to clients, the driver must wear the correct uniform to the correct standard at all times.
• Ensure all areas within the vehicle are kept clean and tidy.
• Ensure vehicle is washed on a minimum bi-weekly basis.
• Conduct daily vehicle check, ensuring standards are maintained for fuel levels, tyre pressure and tread.
• Carry out basic maintenance of vehicle adhering to Paul standards.

Product Quality & Packaging:

• Load confectionary items in a safe and secure way ensuring no damage to products.
• Responsible for actual load of vehicle, ensuring it is safe and secure before leaving the bakery.
• Ensure correct temperature storage of frozen, ambient and chilled products.

Health & Safety:

• Work cleanly, safely and hygienically at all times.
• Wear the company uniform and maintain the highest level of personal hygiene.
• Ensure all areas within your section are kept clean, tidy and organized and left accordingly at the end of each shift.
• Follow all proper hygienic procedures, with regular cleaning of taps, sinks, worktops, delivery crates and machinery.
• Keep the interior and exterior of the vans clean at all times.
• Date all products and ensure all products are rotated correctly where appropriate.
• Report all accidents to the Logistics Manager.
• Comply with all legislation regarding the health and safety of food hygiene.
• Report all faulty equipment and machinery to the Logistics Manager.

Teamwork:

• Be an active team member and help colleagues as necessary.
• Attend team meetings as required.
• Take responsibility for own timekeeping, be at work on time on all occasions as stipulated on the rota.
• Be helpful without being asked, cooperative and friendly, and willing to try new ideas.

A Portrait of a Blackbird Person – The Behaviour We Expect:

• Good Communication: Smiling, always friendly, use polite tone of voice, ask questions.
• Attitude and Behaviour: Showing passion, energy, speed, and have a can-do attitude, flexibility.
• Teamwork: One team – helping others, showing respect, having good product knowledge, working to high standards, and quality focused.
• Customer Service: Customer focused, thinking of their needs, listens to them.

Additional Responsibilities:

• Carry out additional driving duties as required by the Logistics Manager.
• Transfer goods and packaging from shops and support office as required.

Skill and Technical Requirements:

• Must have a UK drivers licence (ideally category B entitlement).
• Ideally 3 years driving experience in the UK in 3.5 tonne or larger.
• For insurance purposes must be over 25 years of age.
• Reasonable working knowledge of Greater London Street routes.
• Able to read maps an advantage.

Personal Profile:

• To communicate in an honest and open manner.
• Neat and tidy appearance.
• Good level of spoken English.
• Flexible in terms of availability and shift patterns.