At a Glance
- Tasks: Manage and deliver impactful email campaigns for major UK charities.
- Company: Join JustGiving, a leader in charity fundraising and digital services.
- Benefits: Gain hands-on experience, coaching, and work in a supportive team environment.
- Other info: Inclusive workplace committed to equal opportunities for all.
- Why this job: Deepen your CRM skills while making a difference for charities.
- Qualifications: 2+ years in CRM or email marketing, with Salesforce Marketing Cloud experience.
The predicted salary is between 30000 - 40000 € per year.
We’re looking for a CRM Manager to join our Digital Services team on a 12‑month fixed‑term contract, covering a period of parental leave. Our Digital Services team is a specialist group supporting large UK charities with the delivery of CRM communications for major fundraising events. Working in an agency‑style environment, the team works with charities to deliver and optimise high‑impact multi‑channel campaigns. You’ll support the delivery of impactful email campaigns for some of the UK’s largest charities, this is a hands‑on role with plenty of coaching, collaboration and exposure to large‑scale CRM programmes. This role is ideal if you’re looking to deepen your CRM or email marketing experience in a supportive, agency‑style environment.
What You’ll Be Doing
- Deliver email campaigns end‑to‑end, including build, QA and deployment using established templates and processes
- Brief our agency on audience selections, sense‑check and apply accurately
- Work with your charities to scope out and plan campaigns
- Provide campaign reports to your charities to improve and optimise future CRM activity
What You’ll Bring
- Hands‑on experience in a CRM, email marketing or digital marketing role – we’re thinking 2 years+
- Required experience with Salesforce Marketing Cloud
- A strong interest in email marketing, supporter journeys and CRM best practice
- Confidence working with data, basic reporting and tools such as Excel
- A well‑organised approach, strong attention to detail and clear written communication
Equal Opportunity Statement
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status or any other basis protected by federal, state, or local law.
CRM Campaign Manager (FTC) - JustGiving in London employer: Blackbaud
At JustGiving, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that fosters collaboration and creativity. As a CRM Campaign Manager, you'll have the opportunity to work with some of the UK's largest charities, enhancing your skills in a supportive environment while contributing to meaningful fundraising efforts. With a focus on employee growth and development, we provide ample opportunities for professional advancement within our agency-style team, making this role both rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Campaign Manager (FTC) - JustGiving in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector or digital marketing space. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best email campaigns and CRM projects. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the charities you’ll be working with. Understanding their mission and how your role fits in can really impress during those chats.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make a difference in the charity sector. Your next big opportunity could be just a click away!
We think you need these skills to ace CRM Campaign Manager (FTC) - JustGiving in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Campaign Manager role. Highlight your hands-on experience in CRM and email marketing, especially with Salesforce Marketing Cloud. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about email marketing and how you can contribute to our Digital Services team. Keep it engaging and relevant to the role.
Showcase Your Attention to Detail:Since this role requires a strong attention to detail, make sure your application is free from typos and errors. We appreciate clear written communication, so take the time to proofread your documents before submitting.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Blackbaud
✨Know Your CRM Inside Out
Make sure you brush up on your knowledge of CRM systems, especially Salesforce Marketing Cloud. Be ready to discuss how you've used it in past roles and how it can be leveraged for effective email campaigns.
✨Showcase Your Campaign Successes
Prepare specific examples of successful email campaigns you've managed. Highlight the strategies you used, the results achieved, and how you optimised those campaigns based on data insights.
✨Understand the Audience
Familiarise yourself with the types of charities JustGiving works with. Think about how you would approach audience selection and campaign planning for different organisations, and be ready to share your thoughts.
✨Be Ready to Collaborate
This role involves a lot of teamwork, so be prepared to discuss how you work with others. Share examples of how you've collaborated with teams or clients to deliver successful projects, and emphasise your communication skills.
