Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage charity customers and ensure their success with JustGiving features.
- Company: Leading digital solutions provider in Greater London with a focus on charity.
- Benefits: Flexible work culture with remote and hybrid options.
- Why this job: Make a real difference in the charity sector while developing your career.
- Qualifications: Strong relationship management skills and an analytical mindset.
- Other info: Join a passionate team dedicated to supporting charities.
The predicted salary is between 36000 - 60000 £ per year.
A leading digital solutions provider in Greater London is seeking a passionate Customer Success Manager to join the JustGiving team. This role focuses on managing a diverse portfolio of charity customers, ensuring their success and engagement with JustGiving features.
The ideal candidate will have strong relationship management skills, an analytical mindset, and a commitment to the charity sector. This position embraces a flexible work culture, offering both remote and hybrid options.
Charity Success & Growth Manager in London employer: Blackbaud
Contact Detail:
Blackbaud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Success & Growth Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector and connect with current or former employees at JustGiving. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Show your passion for the charity sector during interviews. Share personal stories or experiences that highlight your commitment to making a difference. This will resonate with the JustGiving team and set you apart from other candidates.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview questions for Customer Success Managers and think about how your skills align with JustGiving's mission. We want to see how you can help charities thrive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the JustGiving team and making an impact.
We think you need these skills to ace Charity Success & Growth Manager in London
Some tips for your application 🫡
Show Your Passion for Charity: When writing your application, let your passion for the charity sector shine through. We want to see how your values align with our mission at JustGiving, so share any relevant experiences or motivations that drive you.
Highlight Relationship Management Skills: Make sure to emphasise your relationship management skills in your application. We’re looking for someone who can build strong connections with our charity customers, so give examples of how you've successfully managed client relationships in the past.
Be Analytical and Data-Driven: Since this role requires an analytical mindset, don’t shy away from showcasing your ability to work with data. We love candidates who can use insights to drive success, so include any relevant experiences where you've used data to make informed decisions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Blackbaud
✨Know Your Charities
Before the interview, research the charities that JustGiving works with. Understand their missions and how they utilise digital solutions. This will show your genuine interest in the sector and help you connect better during the conversation.
✨Showcase Relationship Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight specific strategies you used to engage customers and ensure their success, as this is crucial for the role.
✨Demonstrate Analytical Thinking
Be ready to discuss how you've used data to drive decisions in previous roles. Think of instances where your analytical mindset led to improved customer outcomes or engagement, as this aligns perfectly with what they're looking for.
✨Embrace Flexibility
Since the role offers remote and hybrid options, be prepared to discuss how you manage your time and productivity in different work environments. Share any experiences that highlight your adaptability and commitment to achieving results, regardless of where you're working from.
