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- Tasks: Manage and deliver impactful email campaigns for major UK charities.
- Company: Join Blackbaud, a leader in social impact technology.
- Benefits: Flexible remote work, inclusive culture, and professional growth opportunities.
- Other info: Collaborative agency-style environment with a focus on innovation and social good.
- Why this job: Gain hands-on experience in CRM and email marketing while making a difference.
- Qualifications: 2+ years in CRM or digital marketing, with Salesforce Marketing Cloud experience.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a CRM Manager to join our Digital Services team on a 12‑month fixed‑term contract, covering a period of parental leave. Our Digital Services team is a specialist group supporting large UK charities with the delivery of CRM communications for major fundraising events. Working in an agency‑style environment, the team works with charities to deliver and optimise high‑impact multi-channel campaigns. You’ll support the delivery of impactful email campaigns for some of the UK’s largest charities; this is a hands‑on role with plenty of coaching, collaboration and exposure to large‑scale CRM programmes. This role is ideal if you’re looking to deepen your CRM or email marketing experience in a supportive, agency‑style environment.
What you'll be doing
- Deliver email campaigns end‑to‑end, including build, QA and deployment using established templates and processes
- Briefing our agency on audience selections, sense‑check and apply accurately
- Working with your charities to scope out and plan campaigns
- Providing campaign reports to your charities to improve and optimise future CRM activity
What you'll bring
- Hands on experience in a CRM, email marketing or digital marketing role – we’re thinking 2 years +
- Required experience with Salesforce Marketing Cloud
- A strong interest in email marketing, supporter journeys and CRM best practice
- Confidence working with data, basic reporting and tools such as Excel
- A well‑organised approach, strong attention to detail and clear written communication
CRM Campaign Manager (FTC) - JustGiving employer: Blackbaud
Contact Detail:
Blackbaud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Campaign Manager (FTC) - JustGiving
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at JustGiving or similar organisations. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! If you've got experience with Salesforce Marketing Cloud or email campaigns, create a portfolio showcasing your best work. This will help you stand out when you get the chance to chat with hiring managers.
✨Tip Number 3
Prepare for the interview by researching JustGiving's recent campaigns. Knowing their work inside out will not only impress them but also help you tailor your answers to show how you can contribute to their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team and making a difference.
We think you need these skills to ace CRM Campaign Manager (FTC) - JustGiving
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Campaign Manager role. Highlight your hands-on experience in CRM and email marketing, especially with Salesforce Marketing Cloud. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about email marketing and how your experience can benefit our Digital Services team. Let us know why you’re the perfect fit for this role.
Showcase Your Attention to Detail: In a role where precision matters, demonstrate your attention to detail in your application. Whether it’s through error-free writing or clear formatting, we appreciate candidates who take the time to present their best work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our culture and values!
How to prepare for a job interview at Blackbaud
✨Know Your CRM Inside Out
Make sure you brush up on your knowledge of CRM systems, especially Salesforce Marketing Cloud. Be ready to discuss how you've used it in past roles and how it can be leveraged for effective email campaigns.
✨Showcase Your Campaign Successes
Prepare specific examples of successful email campaigns you've managed. Highlight the strategies you used, the results achieved, and how you optimised those campaigns based on data insights.
✨Understand the Audience
Familiarise yourself with the types of charities JustGiving works with. Think about how you would tailor campaigns for different audiences and be prepared to discuss your approach during the interview.
✨Be Ready to Collaborate
Since this role involves working closely with charities and agencies, demonstrate your teamwork skills. Share experiences where collaboration led to successful outcomes, and express your enthusiasm for working in a supportive environment.