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- Tasks: Manage charity customers and ensure their success with JustGiving features.
- Company: Leading digital solutions provider in Greater London with a focus on charity.
- Benefits: Flexible work culture, remote options, and a supportive team environment.
- Why this job: Make a real difference in the charity sector while developing your career.
- Qualifications: Strong relationship management skills and an analytical mindset.
- Other info: Join a passionate team dedicated to helping charities thrive.
The predicted salary is between 36000 - 60000 £ per year.
A leading digital solutions provider in Greater London is seeking a passionate Customer Success Manager to join the JustGiving team. This role focuses on managing a diverse portfolio of charity customers, ensuring their success and engagement with JustGiving features.
The ideal candidate will have strong relationship management skills, an analytical mindset, and a commitment to the charity sector. This position embraces a flexible work culture, offering both remote and hybrid options.
Charity Success & Growth Manager employer: Blackbaud
Contact Detail:
Blackbaud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Success & Growth Manager
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector and connect with current employees at JustGiving. A friendly chat can give you insider info and might just land you a referral.
✨Tip Number 2
Show your passion for the charity sector during interviews. Share personal stories or experiences that highlight your commitment. We want to see that fire in your belly!
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle different customer scenarios or challenges in the charity space. We love candidates who can think on their feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the JustGiving team.
We think you need these skills to ace Charity Success & Growth Manager
Some tips for your application 🫡
Show Your Passion for the Charity Sector: When writing your application, let your passion for the charity sector shine through. We want to see how your values align with our mission at JustGiving, so share any relevant experiences or motivations that drive you.
Highlight Relationship Management Skills: Make sure to emphasise your relationship management skills in your application. We’re looking for someone who can build strong connections with our charity customers, so give examples of how you've successfully managed relationships in the past.
Be Analytical and Data-Driven: Since this role requires an analytical mindset, don’t shy away from showcasing your data-driven approach. Include specific instances where you've used data to inform decisions or improve customer success, as this will resonate with us.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Blackbaud
✨Know Your Charities
Before the interview, research the charities that JustGiving works with. Understand their missions and how they use the platform. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Relationship Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you’ve engaged customers and ensured their success, as this is crucial for the Charity Success & Growth Manager role.
✨Demonstrate Analytical Thinking
Be ready to discuss how you approach problem-solving and data analysis. Think of specific instances where your analytical mindset led to improved outcomes for clients or projects, as this aligns with the job's requirements.
✨Embrace Flexibility
Since the position offers remote and hybrid options, be prepared to discuss how you manage your time and productivity in different work environments. Share any relevant experiences that demonstrate your adaptability and commitment to achieving results.
