At a Glance
- Tasks: Support charities in maximising their fundraising potential and optimise platform usage.
- Company: Join JustGiving, a leader in digital fundraising, part of Blackbaud.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Engaging work environment with opportunities to attend industry events.
- Why this job: Make a real difference by helping charities succeed and grow their impact.
- Qualifications: Strong communication skills and a passion for customer success.
The predicted salary is between 30000 - 40000 £ per year.
JustGiving, part of Blackbaud, is seeking a Customer Success Manager to own a diverse portfolio of charity customers, educating partners to optimise use of the platform and increase fundraising outcomes. You will build strong relationships, strategically develop customers, and drive revenue growth while acting as a product advocate and attending industry events to strengthen JustGiving’s position in digital fundraising.
Charity Customer Success Strategist employer: Blackbaud
At Blackbaud, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that encourages professional development. Located in the heart of the UK charity sector, we provide our team with the unique advantage of making a meaningful impact while working alongside passionate individuals dedicated to enhancing client outcomes.
